An official website of the State of Oregon
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The mission of DPSST is to cultivate excellence in public safety by delivering quality training and developing and upholding professional standards for police, fire, corrections, parole and probation, polygraph and telecommunications personnel, in addition to licensing private security providers and private investigators in Oregon.
DPSST’s jurisdiction for Private Investigator complaints is limited to the standards required for public
safety officer certification established by the Board on Public Safety
Standards and Training. These standards can be found in Oregon Revised
Statutes accessible in the link below.
OAR Chapter 259, Division 61
Review the complaint
the complaint and any supporting documentation to an Investigator for
review if the complaint is found to be jurisdictional.
File and maintain the complaint and any supporting documentation as a public record.
crimes. DPSST does not have the authority to investigate/re-investigate
crimes, regardless of the reason. That authority lies with law
enforcement entities only. IF YOU ARE THE VICTIM OF A CRIME OR ARE IN
IMMEDIATE DANGER, CALL 9-1-1
individuals. Similarly, DPSST does not have any authority to lodge
criminal charges against any individuals, regardless of the reason. In
Oregon, the authority to charge individuals with crimes lies solely with
each county’s District Attorney’s office. Again, IF YOU ARE THE VICTIM
OF A CRIME OR ARE IN IMMEDIATE DANGER, CALL 9-1-1.
a private security provider's employment. The employing company is
solely responsible for the hiring and termination of private security
However, the ability to investigate allegations of misconduct may be
hampered by not supplying a name and contact information.
may ask DPSST to keep your contact information confidential by checking
the appropriate box, however, all information provided on the
Professional Standards Complaint Form is subject to Oregon’s Public
Records Law (ORS 192.410 to 192.505). DPSST may be required to release
the information provided on this form if requested.
will be notified that your complaint is falls outside of DPSST's
jurisdiction. Non-jurisdictional complaints will also be maintained as a
public record in accordance with DPSST's approved records retention
Records maintained by DPSST are subject to Oregon Public Records Law
(ORS 192.410 to 192.505). Some records may remain exempt from release at
the conclusion of the investigation.
main reception can be reached by calling (503) 378-2100 or by e-mailing
DPSST.Complaints@state.or.us. IMPORTANT: DPSST staffing is limited. You
may be directed to leave a voicemail or submit your questions in
writing to facilitate a response. IF YOU ARE THE VICTIM OF A CRIME OR
ARE IN IMMEDIATE DANGER, CALL 9-1-1.
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