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Residential Care Quality Metrics Program


The Oregon Legislative Assembly created the Residential Quality Measurement Program with passage of House Bill 3359 (codified as ORS 443.446 and 443.447) in 2017. This law requires the state to develop a system to measure the quality of care in assisted living facilities (ALFs) and residential care facilities (RCFs).

The law also created the Quality Measurement Council which is composed of nine experts appointed by the governor. The council and the Department share the duty to continue developing metrics to measure the quality of care provided by facilities.

Annual reporting requirements Contact us


The Residential Care Quality Measurement Program has two goals:

  1. To provide information that helps Oregonians understand the quality of care in facilities. Facilities can share their data confidently knowing the quality measurement program is focused on learning and improvement.
  2. For facilities to use that same information to improve the quality of care.

Annual reporting requirements

Residential care and assisted living facilities are required to report the following metrics each year:

  • Retention of direct care staff
  • Compliance with staff training requirements
  • Number of resident falls that result in injury
  • Incidence of use of antipsychotic medications for non-standard purposes
  • Results of an annual resident satisfaction survey conducted by an independent entity 

Data is reported electronically each year, beginning in 2020. The instructions and definitions used for data collection are updated each year and published as the Quality Measurement Program Provider Guide on the program web page. 

Yearly reports

The Department produces two yearly reports required by the law. The Quality Measurement Report gathers information received from all RCFs and ALFs and describes statewide patterns and trends. The first data reporting year was 2020. The 2020 Quality Measurement Report was published in July 2021.

The Compliance Report provides an overview of compliance actions taken during the preceding year. The report identifies the number, severity and scope of regulatory violations by each geographic region and shows average timelines for surveys and investigations of abuse or regulatory noncompliance. These include regulatory actions based on surveys (inspections conducted every two years), abuse investigations and licensing complaint investigations.

Available reports