ONE Eligibility System: Resources for Partners and Tribes

Benefits help videos

We have a series of short videos that show people how to use ONE Online and the Oregon ONE mobile app. Feel free to share these videos with clients or watch them yourself!

Video library

Training videos for current assisters

• Completing an application in the ONE Eligibility system (1 hour 30 minutes)
  
• Updating an application in the ONE Eligibility system (1 hour 20 minutes)
  

Share our message to help people apply for and manage their benefits.

SNAP Payment Accuracy Toolkit

These materials help people report their information correctly and report changes when needed for SNAP. This helps people​ get the correct benefits and reduces payment errors​.

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Video guides

English videos

• What income to report when you apply
• How to report your housing and utility costs
• Reporting who lives with you
• Reporting changes

Spanish videos

• Qué ingresos reportar
  
• Cómo informar los costos de viviende y servicios públicos
  
• Cómo reportar quién vive en su hogar
  
• Notificación de cambio

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Flyers and wallet cards (PDF format)

Flyer: Reporting shelter and utility costs when you apply or renew​ for SNAP

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• English​
• Spanish​
• Arabic
  
• Simplified Chinese
• Traditional Chinese
• Russian​
• Somali
• Vietnamese

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Flyer: Reporting your household​ when you apply or renew​ for SNAP

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• English
  
• Spanish​
• Arabic
• Simplified Chinese
• Traditional Chinese
• Russian​
• Somali
• Vietnamese

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Flyer: Reporting your income​ when you apply or renew​ for SNAP

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• English
  
• Spanish​
• Arabic
• Simplified Chinese
• Traditional Chinese
• Russian​
• Somali
• Vietnamese

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Flyer: Reporting changes

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• English
  
• Spanish​
• Arabic
• Simplified Chinese
  
• Traditional Chinese
• Russian​
• Somali
• Vietnamese
  

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Wallet card: Reporting income changes ​

Use these wallet cards to note the income amount people must report if they go over​.

Know what to report (print version)

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• English
  
• Spanish​
• Arabic
• Simplified Chinese​​​
• Traditional Chinese
• Russian​
• Somali
• Vietnamese

Know what to report (fillable version)

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• English
  
• Spanish​
• Arabic
• Simplified Chinese
• Traditional Chinese
• Russian​
• Somali
• Vietnamese

Oregon ONE Promotional Toolkit

Use the Oregon Eligibility (ONE) Toolkit to let people know they can apply for medical, food, cash and child care benefits in one place. ​​They can apply for and manage their benefits online, by phone or in person at a local ​office. 

• The toolkit has many resources in multiple languages. 
• It includes print materials, drop-in articles, website and social media content.

Oregon ONE Mobile promotional materials

Print materials

Get Oregon ONE Mobile app

Poster with QR code to do​wnlo​ad the app, what you can do with the app, how to get help.

• English 12x18​
  
• English 16x20
  
  
• Spanish 12x18
  
• Spanish 16x20
  

 

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Social media cards

English

• Get the free Oregon ONE mobile app
  
• Get the free Oregon ONE mobile app (with QR code)
  
• Get help with benefits
  
• Get help with benefits (with QR code)
  

Span​ish

• ​La aplicación gratis Oregon ONE Mobile
  
• La aplicación gratis Oregon ONE Mobile​ (with QR code)​
• Recibe ayuda con sus beneficios
  
• Recibe ayuda con sus beneficios​ (with QR code)
  

Benefits information

Benefits.oregon.gov - Oregon's website for medical, food, cash and child care benefits.

Beneficios.oregon.gov - Oregon's benefits website in Spanish.

Benefits help page - Help topics and contact information to help people apply, renew and manage their benefits.

EBT card help - Information about electronic benefits cards used for state benefits.

Mobile app

The free Oregon ONE Mobile app lets people manage their benefits, view messages, upload documents and more. It is available in English and Spanish.

Language assistance

Beneficios.oregon.gov - Our main benefits website manually translated into Spanish.

Help in your language - Information in multiple languages to help people connect to an interpreter.

Organizations that offer application assistance

Help applying for OHP - Includes a searchable list of local contacts who help people apply for OHP (select "I'm looking for help with Oregon Health Plan") 

Help applying for SNAP - Includes a list of organizations that help people apply for SNAP

Benefits programs

The ONE Eligibility system integrates the application process for these programs:

• Oregon Health Plan - Oregon's Medicaid program.
• Long-term Services and Supports - Benefits may include long-term care services and help paying Medicare costs.
• SNAP program - Monthly benefits to help people buy food. Benefits are usually issued on an electronic benefit transfer (EBT) card.
• TANF program - Cash benefits to low-income families and new parents. Benefits are usually issued on an electronic benefit transfer (EBT) card.
• TA-DVS - Helps families and pregnant people experiencing domestic violence with housing costs, moving costs and items to stay safe.
• Refugee services - Cash assistance and other services for refugees when they first arrive in Oregon.
• Employment Related Day Care - Helps families who are working or in school pay for child care. This is a subsidy program, which means that some families still pay part of the child care cost.