HUD Health and Safety

HUD property residents

If you live in a HUD property within OHCS's HUD Contract Administration (HCA) portfolio and you are aware of any health and safety issues, please call:

1-800-453-5511, option 4 (Monday through Friday)
8 a.m. to 5 p.m.
For all emergency issues, please call 9-1-1.

The HCA staff will respond to messages within one hour of receipt for life-threatening health and safety issues; and two business days of receipt for non-life threatening health and safety issues (see list below).

Building posters: HUD health and safety

Potential health and safety issues

Air Quality
Propane/natural gas/methane gas detected
Electrical hazards-exposed wires/open panels/broken/missing face plates
Plumbing equipment not functioning/toilets/drains/faucets
Tripping hazards on the property or inside a residence
Missing/non-functional fire extinguishers
Flammable materials improperly stored
Hazards
Sharp edges
Infestation
Rats/mice/vermin
Leaking water-pipes/ceiling/walls
Mold and/or mildew observed

Sewer odor detected
Water leaks on/near electrical equipment
Elevator non-functional/unreliable/dangerous
Emergency/fire exits blocked/un-useable
Missing exit signs
Garbage and debris-accumulation of garbage and/or debris exceeding the capacity of the storage area, or not stored in an area sanctioned for such use (indoors/outdoors)
General defects or hazards that pose risk of bodily injury
Tripping
Insects
Rusty/impure water
Unsafe appliances/sparks/shorts/non-functional
Broken windows or doors
Entry doors or windows that don't lock

Learn more about housing health and safety resources.