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HUD Health & Safety

HUD Property Tenants 

If you live in a HUD property within OHCS's HUD Contract Administration (HCA) portfolio and you are aware of any health and safety issues, please call:
1-800-453-5511, option 4 (Monday through Friday)
8:00 a.m. to 5:00 p.m.
For all emergency issues, please call 9-1-1.
The HCA staff will respond to messages within one hour of receipt for life-threatening health and safety issues; and two business days of receipt for non-life threatening health and safety issues (see list below).

Health and safety issues may include:

  • Air Quality

  • Propane/natural gas/methane gas detected

  • Electrical hazards-exposed wires/open panels/broken/missing face plates

  • Plumbing equipment not functioning/toilets/drains/faucets

  • Tripping hazards on the property or inside a residence

  • Missing/non-functional fire extinguishers

  • Flammable materials improperly stored

  • Hazards

  • Sharp edges

  • Infestation

  • Rats/mice/vermin

  • Leaking water-pipes/ceiling/walls

  • Mold and/or mildew observed

  • Sewer odor detected

  • Water leaks on/near electrical equipment

  • Elevator non-functional/unreliable/dangerous

  • Emergency/fire exits blocked/un-useable

  • Missing exit signs

  • Garbage and debris-accumulation of garbage and/or debris exceeding the capacity of the storage area, or not stored in an area sanctioned for such use (indoors/outdoors)

  • General defects or hazards that pose risk of bodily injury

  • Tripping

  • Insects

  • Rusty/impure water

  • Unsafe appliances/sparks/shorts/non-functional

  • Broken windows or doors

  • Entry doors or windows that don't lock

Building Posters

Health and Safety


HUD Health and Safety Poster, English