Training

The Employer Service Center (ESC) provides training for employer reporters and web administrators at all skill and experience levels.

ESC offers training in a variety of ways to accommodate different needs and learning styles.

If you are new to employer reporting, go to the Beginner Employer-Reporter Training and Resources section below (click the green bar to open the section).
If you have some reporting experience, check out the Training Webinars, Self-Learning Materials (especially the guides), and Training Video Library sections.
For those who want to learn at their own pace; find a resource or guide; or learn by video, go to the Self-Learning Materials section and the Training Video Library section.
And when you need help, customer support from the Employer Service Center is available by phone or email every business day (Monday–Friday, 8 a.m.–4 p.m., except state holidays).

Beginner employer-reporter training and resources

Live, virtual training class

Course	Registration links	Topics covered
Beginner Employer Reporting 1 About the course: Live, interactive training for beginner PERS-participating employers. Based on information in Beginner Training manuals 1 and 2 (listed below under Training Manuals). Delivered online via GoTo Training. About registration: Advance registration is required. Class size is limited to 30 students. After registering, you will receive a confirmation email with instructions for joining the training. Assistance for those with hearing or vision loss: Auto-captions can be run during the live class upon request. For help registering for a class or to request a manual in a more screen-reader-friendly format, email pers.edx.support@oregon.pers.gov.	2026 classes 8:30 to 10 a.m. Pacific REGISTER FOR ANY 2026 CLASS Available dates are: January 14 February 11 March 11 April 8 May 6 June 10	Part 1 Introduction and overview Overview of PERS The employer reporter role Getting started in EDX Working with reports Part 2 Reporting wages and status Report a new hire Report wages Report wage changes Report a leave without pay (LWOP) Report a termination or death

Recorded training class

Course	Videos (hosted on YouTube)
Beginner Employer Reporting 1 Video recording of live class in four parts.	Intro: Welcome Part 1: Employer Responsibilities and Roles Part 2: Creating Reports and Records Part 3: Special Considerations — Wait Time and Adjustment Records Part 4: Reporting Status Changes

Training manuals

Manual	Supports these training courses
Beginner Training 1 manual	Live, virtual training class part 1. Recorded training videos Part 1 and Part 2.
Beginner Training 2 manual	Live, virtual training class part 2. Recorded training videos Part 3 and Part 4.

Important resources

Regular report due dates

ACH payment due dates

Payment categories chart

Top 10 Things to Remember (PDF) (for new employer reporters)

Glossary of PERS terms

Training webinars (upcoming and past)

Upcoming webinars

Meeting-join information sent by News Bite email from oregonpers@public.govdelivery.com. Topics subject to change.

2026 webinar	Topic	Date and time
January	Hire Intent and Detail 1 Record When to use a Detail 1 record and how to fill it out correctly. Also, how to determine an employee’s hire intent.	January 28 9 a.m. Pacific
February	Detail 2 Wage and Service Record How to fill out a Detail 2 record to report wages, hours, and special payments to PERS. Includes common errors and how to avoid them.	February 18 9 a.m. Pacific
March	Unused Sick Leave Explanation of the unused sick leave number included on the termination record for a Tier One or Tier Two member. Instructions on calculating and reporting the hours.	March 18 9 a.m. Pacific
April	Office Hour After a brief presentation with general reminders, the rest of the hour is dedicated to questions and answers.	April 22 9 a.m. Pacific
May	TBD	May 20 9 a.m. Pacific
June	TBD	June 17 9 a.m. Pacific

Past webinars

Webinar	Link to presentation	Link to Q&A or video
December webinar, Finding and Correcting Suspended Records December 17, 2025	Presentation slides	Video
ESC November webinar, Office-Hour Q&A November 19, 2025	Presentation slides	Video
ESC October webinar, Preparing for Year-End October 22, 2025	Presentation slides	Video
ESC September webinar, Year-End Reconciliation: Eligibility Exception Reports September 24, 2025	Presentation slides	Video
ESC Summer 2025 Webinar, Understanding Your Statement and Voluntary Contributions June 25, 2025	Presentation slides
ESC All-Access Training Forum Webinar, All-Access Training Forum April 30, 2025	Presentation slides
ESC Spring 2025 Webinar, Suspended Records March 26, 2025	Presentation slides	Q&A
ESC Spring 2024 Webinar, Spring Reports, Lists, and Forms May 14, 2024	Presentation slides	Q&A
ESC Winter quarter webinar, Preparing for Year-End February 15, 2024	Presentation slides	Q&A
ESC October 2023 webinar, Paid Leave Oregon and PERS Reporting October 19, 2023	Presentation slides	Leave without pay FAQ Paid Leave Oregon FAQ

Self-learning materials (resources and guides)

Overview of PERS benefits and PERS reporting

New Employer Reporter Welcome Guide

Reporting to PERS webpage (for employers)

Overview of PERS Benefits for New Employees webpage

Beginner training manuals

Beginner Training 1 manual

The employer reporter role
Getting started in EDX
Working on reports
Creating a record
Editing a report
Releasing a report

Beginner Training 2 manual

Reporting a new hire
Reporting wages
- Reporting wages and hours to PERS (during, at end of, and after wait time)
Adjusting previously reported wages
Adjusting qualification status
Reporting a leave without pay
Reporting a termination
Reporting an employee death

Training video library

Webinar recordings

Video recordings of live webinar presentations. Videos do not include the question-and-answer portion of the webinars to protect attendees’ privacy. Videos are published on youtube.com.

Title and link	Description
ESC December 2025 webinar Finding and Correcting Suspended Records	How to locate suspended records, understand the error message, and correct the error or errors so the record will post.
ESC November 2025 webinar Office Hour	Review important reminders about doing status checks on new employees, opening an employer reporting account, running reports near year-end, and helping employees stay informed. Includes top 10 things to remember about employer reporting.
ESC October 2025 webinar Year-End Reconciliation: How to Prepare for Year-End	Review the benefits of cleaning up your PERS accounts before year end. Overview how to correct suspended records, run reports, get all your Regular reports posted, and get help from the Employer Service Center throughout the process.
ESC September 2025 webinar Year-End Reconciliation: How to do Eligibility Exception Reports	Learn about Employer Eligibility Exception reports, who runs them and when, how to run them, how to interpret the reports, and how to change position type, if needed.

Employer-reporting videos

These videos explain the roles of employer reporters and web administrators, demonstrate simple EDX instructions, and explain reporting concepts.

Title and link	Description
PERS Employer-Reporting Video Series: Reporting a New Employee	Watch step-by-step instructions for creating a new-hire record in EDX. Understand how to fill in address, Average Overtime Hours, and Contract No. of Months fields, then release the report. Includes steps for requesting a gender change to non-binary.
PERS Employer-Reporting Video Series: The Role of the Web Administrator	See how to complete the Web Administrator Agreement Form, assign and change employer contacts (note: does not grant EDX access), and manage employer-reporter EDX accounts.
PERS Employer-Reporting Video Series: The Role of the Employer Reporter	Watch how to create an employer reporter account, log in to EDX for the first time, troubleshoot EDX login issues, update your account information, learn PERS reporting, and get help.

Customer support

The Employer Service Center is a team of experts devoted to supporting you through the PERS-reporting process. For hours and contact information, go to the Employer Service Center webpage.