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24-Hour Non-Emergency Assistance

The following are guidelines to be used in the event of an after hours need for assistance. This would include weekends and holidays and would primarily be used for unforeseen mechanical failures.

  1. In any true emergency, call 9-1-1.
  2. For non-emergency assistance please call 503-881-2451 to reach Kent Fretwell, Fleet Operations Manager. Every attempt will be made to answer your call. If you receive voicemail please leave a message; Kent will return the call ASAP.
  3. If there is no answer or call back in what is deemed a reasonable amount of time, there is a fleet assistance number on the back of the Voyager fuel card, 1-800-987-6591. This can also be used to request aid.
  4. The Voyager fuel card may also be used in an after-hours/weekend situation to pay for repairs should you choose to arrange for repairs yourself. Please call 1-800-378-0077 on the next business day to notify the DAS Field Services office of repair details.