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Nursing Home Administrators Board
Agency / Boards
Health Licensing Agency, Oregon
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Concerns about Nursing Home Care?
Q:
I have a complaint about substandard care at a nursing home where my mother is a resident. Do I file the complaint with the Oregon Health Licensing Agency (OHLA) or Nursing Home Administrators Board (NHAB)?
A:
Complaints regarding resident care, staffing, food service, physical environment, etc. should be reported to your local
Department of Human Services (DHS), Protective Services
office or your local
Area Agency on Aging
. You may also report abuse to DHS at 1-800-232-3020.
Click here to view elder abuse & neglect information
.
If you are experiencing an emergency, please call your local emergency phone
number. In most communities, you should dial 911.
If your complaint is against a nursing home administrator, contact OHLA / NHAB and
click here for more information
.
Page updated: December 31, 2009
