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Health Licensing Office
The Health Licensing Office is located at
1430 Tandem Ave. NE, Suite 180, Salem, OR 97301
Information Line (503) 378-8667

Business Hours

Monday: 8 a.m. - 4:30 p.m.
Tuesday: 9 a.m. - 4:30 p.m.
Wednesday: 8 a.m. - 4:30 p.m.
Thursday: 8 a.m. - 4:30 p.m.
Friday: 8 a.m. - 4:30 p.m.

Information Line

(503) 378-8667

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Best time to call customer service

Licensing and General Information: 503-378-8667 or email
Inspections/Consumer Complaint Hotline: 503-373-2024

Our busiest telephone volume days are Mondays and the first few and last few business days of each month. In addition, we experience increased volume from 9 a.m. to 11 a.m. and 2 p.m. to 4 p.m. each day. Calls are placed in queue and answered in the order received. If you place a call to us during these high volume periods, please be patient.

Staff directory

Director's Office and Administrative Services Division

HLO Director and Division ManagerSylvie Donaldson503-373-1974
Executive Support SpecialistPaige Sims503-373-1915
Continuing Education and Continuous Improvement AnalystCallie Zink503-373-2088
Policy AnalystSamie Patnode503-373-1917
Policy AnalystAnne Thompson503-373-1904
Qualification AnalystCerynthia Murphy503-373-1816
Qualification SpecialistHeather Shepherd503-934-5010

Fiscal Division

HLO Director and Division ManagerSylvie Donaldson503-373-1974
Business Process AnalystNathan Goldberg503-373-1919
Accounting SpecialistKenny Turk503-373-1933

Licensing Division

Licensing Manager
Tina Russell503-373-1937
Licensing Qualification Specialist
•Athletic Trainers
•Behavior Analysts
•Body Piercers (earlobe-only, standard and specialty)
•Certified Advanced Esthetics
•Hearing Aid Specialists
•Licensed Dietitians
•Music Therapists
•Tattoo Artists
•Tattoo Conventions
Sarah Bye503-373-1989
Licensing Qualification Specialist

​•Art Therapists
​•Direct Entry Midwives
•Environmental Health Specialists
•Lactation Consultants
•Nursing Home Administrators
•Residential Care Facility Administrators
•Polysomnographic Technoligists
•Respiratory Therapists
•Sexual Offense Therapists
•Waste Water Specialists

Derek Fultz503-934-5009
Cashiering / Qualifications Specialist
•ADA Accomodations
Coleen Knodel503-373-1934
Customer Service Representative
Kristina Asher503-373-1938
Customer Services Representative
Adriane Human503-373-1986
Customer Service Representative
Jolene VanCleave503-934-5194
Customer Service Representative
Darren Ison503-373-2049
Customer Service Representative (VACANT)
Imaging and Records Specialist
Connie Duncan503-378-6539

Regulatory Operations Division

Division ManagerBob Bothwell503-373-2097
Administrative Specialist / Public RecordsDoreen Davis503-373-1039
Administrative Specialist Maria Gutierrez503-373-1906
InvestigatorMichael Bui503-373-1910
InvestigatorTrampus Schuck503-373-1950
InvestigatorKelly Wahl503-373-1939
InvestigatorSarah Hern503-373-1948
InvestigatorScott Edwards503-378-6541
InspectorJustin Chen503-373-1965
InspectorEugene Ortiz503-373-2087
InspectorApril Fleming503-373-1902
InspectorCristina Coen503-378-6537
Inspector (VACANT)971-209-9304

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