Text Size:   A+ A- A   •   Text Only
Find     
Site Image
OHLA Staff Directory
General Information
Best Time to Call Customer Service: Our busiest telephone volume days are Mondays and the first few and last few business days of each month. In addition, we experience increased volume from 9:00 to 11:00 a.m. and 2:00 to 4:00 p.m. each day. Calls are placed in queue and answered in the order received. If you place a call to us during these high volume periods, please be patient. 
 
Licensing and General Information - (503) 378-8667
 
Inspections/Consumer Complaint Hotline - (503) 373-2024 
 
Board Members
If you are a board member or have questions regarding a board meeting, please call:
(503) 373-2049 
 
Director's Office
Director - Holly Mercer  |  (503) 373-2084 
 
Human Resources Manager - Callie Zink  |  (503) 373-1986

Administrative Services Division
Division ManagerHolly Mercer  |  ​(503) 373-2084 
  
Continuing Education Analyst - Larry Peck  |  (503) 373-2088 
 
Policy Analyst - Samie Patnode  |  (503) 373-1917
Qualification Analyst - Cerynthia Kingsley |  (503) 373-1816
Qualification Specialist - Debra Daniels  |  (503) 373-2009 
 
***Board Members***
If you are a board member or have questions regarding a board meeting, please call: (503) 373-2049, or contact one of the Board Specialists below.
 
Board Specialist - Marc Janssen   |  (503) 373-1933
Board Specialist - Amanda Perkins  |  (503) 373-1915

Fiscal Services Division
Division Manager - Sylvie Donaldson  |  (503) 373-1974
 
Accountant - Janet Silver  |  (503) 373-2087 
Accounts Payable Specialist / Agency Payroll  - Nicole Lopez  |  (503) 373-1976 
 
Information Technology Coordinator - Dale Blanchard  |  (503) 373-1924

Licensing Division

Division Manager - Sylvie Donaldson  |  (503) 373-1974 
  
Customer Service Representative - Coleen Knodel  |  (503) 373-1934
Customer Service Representative - Sharon Torres |  (503) 373-1938
Customer Service Representative - April Strobel |  (503) 373-1902
 
Cashiering / Qualifications Specialist - Carey Peck  |  (503) 373-1916 
 
Licensing Qualifications Specialist - Lisa Murphy  |  (503) 373-1081
Licensing Qualifications Specialist - Maria Gutierrez | (503) 373-1906

Continuing Education Credit Qualification Specialist - Larry Peck  |  (503) 373-2088
Imaging and Quality Assurance Specialist - Lynna Appleton |  (503) 373-1977

Regulatory Operations Division

Division Manager - Bob Bothwell   |  (503) 373-2097

Administrative Specialist - Joanna Paetz  |  (503) 373-1948
Administrative Assistant - Doreen Davis  | (503) 373-1039

Investigator / Inspector - Tina Russell  |  (503) 373-1937
Investigator / Inspector - Michael Bui  |  (503) 373-1910
Investigator / Inspector - Janet Bartel  |  (503) 373-1898
Investigator / Inspector - Trampus Schuck  |  (503) 373-1950
Investigator / Inspector - Nathan Goldberg  |  (503) 373-1919
 
Inspector - Justin Chen  |  (503) 373-1965
Inspector - Bart Newstone  |  (503) 378-6541
Inspector - Jeremy Arguien  |  (503) 378-6539
Inspector - Brad Hern  |  (503) 373-1989