Information for Friends and Families
We've created this page for friends and family to provide easier access to the webpages you access most. Our hope is to improve your website navigation experience.
DOC Intake & AssessmentOffender intake and assessment for the Oregon Department of Corrections (DOC) takes place at the Coffee Creek Correctional Facility (CCCF) located in Wilsonville, Oregon. All adults sentenced to serve time with DOC
enter through this facility, except when determined to be inappropriate for safety and security reasons.
An orientation to the DOC for family and friends of incarcerated people.
CURE support group
Citizens United for Rehabilitation of Errants (CURE) provides support to friends and family members of incarcerted individuals. CURE believes that prisons should be used only for those who absolutely must be incarcerated and that those who are incarcerated should have all of the resources they need to turn their lives around. The mission of Oregon CURE is to reduce crime by advocating for effective criminal justice policies, procedures, and programs.
Visiting DOC encourages positive relationships between adults in custody and their families and friends. Adults in custody must apply to have a person added to their approved visiting list. Even if you were visiting an incarcerated adult in the county jail, you must apply for visiting privileges once he or she enters a DOC facility.
Mail from friends and family to adults in custody is important both to the incarcerated adult and friends and family, but also to the department. Here you can learn how to send mail and electronic messages to an adult in custody, access the rule on mail, and obtain contact information for questions or concerns.
Inmate Services UnitThe Inmate Services Unit is responsible for a broad variety of services to institution staff, adults in custody, and their families. These services include administration of the inmate visiting system, maintenance of grievance systems, oversight of legal libraries and mail room operations, non-cash incentives, social opportunities, inmate true name verification, responding to inmate questions regarding canteen and PRAS (Performance Recognition and Award System) issues, revisions to emergency contact information, and universal releases of information.Deposit money on an incarcerated adult's Trust AccountCentral Trust provides services including depositing of monies received by adults in custody from family members and other resources and recording of those monies to individual accounts, processing of incarcerated adult requests to spend from their accounts for approved purchases, withholding of money and subsequent payment of fees, disciplinary fines and other costs, and paying vendors for goods and services associated with running the prison canteens and clubs.
FAQs about the prison telephone system
Ongoing contact with supportive family and friends is an important part of an incarcerated adult's success in prison and upon release. DOC is committed to providing the best possible telephone service at the most reasonable cost per call.
Information on the Telephone System, MP3 Players and Supporting Features
Read about the rollout of the new telephone system in May of 2012, and the supporting products and services provided by Telmate such as MP3 players, electronic messages and photos, and video interactive phone calls.
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Health ServicesHealth Services is responsible for providing medical care to adults in custody. The state has a moral and legal obligation to provide health care for those people whom it incarcerates.Oregon Offender SearchThe Oregon Department of Corrections makes available offender information in its Oregon Offender Search (OOS) system as a service to the public. List of PrisonsOregon's adult correctional institutions are centrally administered by the Assistant Director of Operations. Oregon's prisons are safe, civil and productive so adults in custody can pursue the goals specified in their corrections plans. See a list of and links to Oregon's 14 prisons.FAQs about Oregon prisonsWant to learn more about Oregon's prisons? Read answers to the 11 most frequently asked questions about Oregon's prisons and other related questions.
Prison Rape Elimination Act (PREA)The Oregon Department of Corrections has zero tolerance for sexual abuse. The Prison Rape Elimination Act of 2003 is a federal law that seeks to eliminate sexual assaults and sexual misconduct. This law applies to all federal and state prisons, jails, police lock-ups, private facilities, juvenile facilities, and community correctional settings.
Rules and PoliciesSee a list of all Department of Corrections rules and polices.Offender Management and RehabilitationThe Offender Management and Rehabilitation Division is responsible for the operation of intake, correctional case management, population management, inmate work programs, inmate services including visiting, inmate mail and legal libraries, religious services, sentence computation, offender records, victim services, and institution programs such as: workforce development, education, cognitive programs, and addictions treatment programs.
Inspector General Hotline Call the Inspector General Hotline to report abuse, extortion, fraud, prohibited conduct by adults in custody, staff misconduct, and waste.