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ODHS Management System

Data-informed performance management

The Oregon Department of Human Services (ODHS) uses a data-informed management system to track our progress toward meeting our mission and goals. Agency leadership meets quarterly to discuss the measures and identify improvements on behalf of the people we serve. 

Our management system:

  • Gives us a framework to align our priorities and set our direction and expectations
  • Clarifies our shared understanding of our core work - what we do, how we do it and how we know we're doing it well
  • Provides a routine and consistent way to assess our performance and opportunities for improvement
  • Uses common language for managing the organization
  • Helps employees focus on critical work and demonstrate their contribution to our mission and goals
  • Is an ongoing process to make sure we measure the right things and take appropriate action.

Fundamentals maps

We have created fundamentals map for our agency and program areas. These maps describe our business and the work we do, what we want to be known for, accomplishments that define success and how we gauge progress toward our goals.

ODHS AgencyAging and People with DisabilitiesChild WelfareDevelopmental Disabilities ServicesSelf-Sufficiency ProgramsVocational Rehabilitation