Items or Services to Help You Stay Healthier
Flexible services are not part of regular Oregon Health Plan benefits. But if they help you stay healthy, your coordinated care organization (CCO) may be able to pay for it. (CCOs are not required to provide flexible services.)
Some examples of flexible services are:
- Food supports, such as grocery delivery, food vouchers, or medically tailored meals
- Short-term housing supports, such as rental deposits to support moving costs, rental assistance for a short period of time, or utility set-up fees
- Temporary housing or shelter while recovering from hospitalization
- Items that support healthy behaviors, such as athletic shoes or clothing
- Cell phones or mobile devices for accessing telehealth or health apps
- Other items that keep you healthy, such as an air conditioner or air filter
How to Ask for Flexible Services
To request flexible services,
call your CCO or check your CCO’s member handbook for more information. You may also be able to ask your primary care provider.
Need Help?
If your CCO denies you a flexible service, you can
submit a complaint to your CCO or OHP.
You can also find other resources at 211Info.org.