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Member Handbooks and Customer Service Information

Open Card (Fee-for-Service) Member Handbook

If you don't have a coordinated care organization, the Open Card handbook is for you. To get a copy of the Open Card Handbook mailed to you:

  • Call Client Services (1-800-273-0557), Monday through Friday, 8 a.m. to 5 p.m. Pacific Time or
  • Complete our online form.

English   Español / Spanish   Русский / Russian  

Tiếng Việt / Vietnamese   简体中文 / Simplified Chinese   繁體中文 / Traditional Chinese  

한국어 / Korean   Dari  

Coordinated Care Organization (CCO) Member Handbooks and Customer Service Information

Find your CCO's customer service numbers, member handbook, provider directory and covered medications list below. You can also ask your CCO to mail a copy to you. Call their customer service number to do this.

Need a new CCO member ID card? Call your CCO's customer service number (listed below).

​541-269-7400
(toll-free 800-264-0014)​

 Provider Directory   Member Handbook​  ​ Covered Medications​

TTY

877-769-7400

Website
www.advancedhealth.com

Notice of Privacy Practices 
English | Spanish​

​888-460-0185
8 a.m. to 5 p.m. Monday-Friday​

 Provider Directory   Member Handbook   Covered Medications​

TTY
711

Language access line
888-260-4297

Website
www.allcarehealth.com/cco

​ ​503-488-2822
1-855-722-8206​

 Provider Directory   Member Handbook   Covered Medications​

TTY
800-735-2900

Website
www.colpachealth.org


​503-765-3521
888-788-9821 (toll-free)​

 Provider Directory   Member Handbook   Covered Medications​

TTY
711

Website
www.eocco.com

Notice of Privacy Practices
English


503-416-8090
888-519-3845
TTY/TDD 711​

Five different medical plans serve Health Share of Oregon members:
  • 800-224-4840 (CareOregon)
  • 800-813-2000 (Kaiser Permanente NW)
  • 877-500-2680 (Legacy/PacificSource)
  • 844-827-6572 (OHSU Health)
  • 800-898-8174 (Providence Health Services)

 Provider Directory   Member Handbook   Covered Medications​

TTY
711

Website
www.HealthShareOregon.org

Notice of Privacy Practices
English

​Member Services:
1-800-832-4580
541-768-4550
For Hearing Impaired, call 1-800-735-2900
8 a.m. to 8 p.m.​, Monday-Friday​

 Provider Directory   Member Handbook   Covered Medications​

TTY
800-735-2900

Website
www.ihntogether.org

Notice of Privacy Practices
English


​Customer Service
855‐722‐8208  

Text: 503-488-2882
Fax: 503-416-3723
 
8 a.m. to 5 p.m., Monday through Friday​

​800-431-4135​​

 Provider Directory  Member Handbook​  Covered Medications​

TTY
800-735-2900

Website
www.communitysolutions.pacificsource.com

Notice of Privacy Practices
English


​​800-431-4135​

 Provider Directory  Member Handbook ​ Covered Medications​

TTY
800-735-2900

Website
www.communitysolutions.pacificsource.com

Notice of Privacy Practices
English





855-722-8205
TTY: 800-735-2900
info@yamhillcco.org

 Provider Directory   Member Handbook ​  Covered Medications​

Website
www.yamhillcco.org

Notice of Privacy Practices
English