Respond to Renewal Letters
OHP needs to find out if you still qualify for benefits from time to time.
- For children under age 6, OHP this happens after the child turns six.
- For most members over age 6, this happens every two years.
You may need to give us more information to help us check. If you need to do this, OHP will send you a renewal letter. The letter will tell you what to send us and when to send it. When you get your letter, do what it says right away so you don't lose your benefits.
Learn more about renewing your OHP.
Tell Us When You Move
This way, we will have your current address whenever we need to send you a letter. Privacy laws require that we update your address only when you tell us yourself.
Oregon Department of Human Services (ODHS), Oregon Health Authority (OHA) and coordinated care organizations send letters about your benefits. They will use the mailing address you gave ODHS/OHA when you first applied for benefits.
If you can't get mail at this address, please send us an address change. Give us an address where you can pick up your mail.
How to Send an Address Change
The best way to tell us about an address change is to send it through your free, secure online account at ONE.Oregon.gov. Learn how to sign up for and use your ONE account.
You can also use any of these ways to tell us about an address change. For each person in your household with a change, give the individual's Oregon Health ID, name and address: `
- Ask a community partner for help. Community partners are clinics, hospitals and other service organizations that help people apply for OHP.
- Call 800-699-9075. Listen carefully to find out which number to press for address changes. `
- Send by fax or mail.
Learn more about reporting changes.