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New to OHP

 

Welcome to the Oregon Health Plan!

Welcome to the Oregon Health Plan (OHP). OHP is free health coverage from the State of Oregon. People who meet income and other requirements can get the Oregon Health Plan. OHP covers medical, dental, and mental health care. It also covers help with addictions.  

Getting started with OHP graphic 

Follow these steps to get started with OHP


 


 




 

 

Step 1: Get to know your CCO

Most OHP members get their care from a local health plan called a coordinated care organization (CCO).
 
A CCO helps you use OHP in your area. It has a local group of providers like doctors, counselors, nurses, and dentists who work together near you. 
 
New members will get a CCO about 2 weeks after they are approved for OHP.
 
Your CCO will send you a welcome letter and ID card. If you need to get care before you have a CCO, you can contact any provider that takes OHP.
 
 

 
 
 

Step 2: Pick your provider

Select a primary care provider. This is who you will see for regular visits, prescriptions, and care.
 
Your CCO can help you choose from its list of providers. That list includes doctors, nurse practitioners, and more.
 
Don’t forget to choose a dentist and a mental health provider. If you do not choose a primary care provider, your CCO may choose one for you.
 
It is also important to know where to go when you need care. When you feel sick, need a check-up, or a prescription, see your provider.
 
Go to urgent care when you need care today but can't see your provider. When you need care right now for a serious illness or injury, go to the emergency room.




Step 3: Make an appointment

Call your provider’s office to make an appointment. Make sure you tell them if you are a new patient. They will ask for your OHP ID number. Your OHP ID number is on your card.
 
Bring a list of questions to ask your provider. They will want to know about your family’s health history. They will also want to know about any prescriptions, vitamins, or other medicines you take.
 
You may need to go to the pharmacy after you meet with your provider. They could give you exercises or other advice to help you feel better. 
 
Ask questions if you do not understand what to do next.
 
Need a ride? Keeping your appointments is important. If you need a ride, call your CCO. If you do not have a CCO, you can call the OHP ride service in your area.

 

 

Learn more about the Oregon Health Plan

Your OHP welcome letter. If you have not already received your OHP welcome letter, it will be in your mailbox soon. Your welcome letter your Oregon Health ID card and information about your new health care benefits. Please know that if you are approved for the Oregon Health Plan, but have not received your ID card, you are still covered for services. Your provider can access your OHP record.

Learn more about your benefits. Your welcome letter will include information about your new OHP benefits and what services are covered.

Download the handbook. The Oregon Health Plan Handbook includes more information about OHP health care services, your rights and responsibilities as an OHP client, coordinated care, billing questions, and complaints. The handbook is available to download in English | Spanish | Russian | Vietnamese | Large print. If you would like a copy mailed to you, please call OHP Client Services at 800-273-0557 or 711 (TTY).

Questions? We want to make sure you have the information you need. OHP Client Questions has answers to the most frequently asked questions about the Oregon Health Plan. If you still have questions about your OHP coverage, please call us at 800-273-0557 or talk to your CCO.

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