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New to OHP

Welcome to the Oregon Health Plan!

Welcome to the Oregon Health Plan (OHP). OHP is free health coverage from the State of Oregon. People who meet income and other requirements can get the Oregon Health Plan. OHP covers medical, dental, and mental health care. It also covers help with addictions.  

Please follow these steps to get started with OHP.

Step 1: Get to know your CCO

OHP has local health plans that help you use your benefits. These plans are called coordinated care organizations or CCOs.

Most OHP members are enrolled in a CCO. Your CCO can help you get the care you need. Your CCO works with providers like doctors, counselors, nurses and dentists near you. Find your CCO.

If you are new to OHP, your CCO will send you a welcome letter and ID card about two weeks after you get OHP. If you need to get care before then, you can contact any provider that takes OHP.

Don't have a CCO?

You may not be in a CCO because you have other insurance or have a medical reason for not using a CCO. This is called having an open card or fee-for-service.

Step 2: Pick a provider

A primary care provider is who you will see for regular visits, prescriptions and care. You can pick one, or your CCO can help you pick one.

Primary care providers can be doctors, nurse practitioners and more. Don’t forget to ask your CCO about a dentist and a mental health provider.

If you do not pick a provider you want to see, your CCO will pick one for you. Your CCO will send you a letter with your provider’s information. Some CCO ID cards also list your provider.

Your CCO has a list of providers. Find your CCO and click “Provider Directory.”

Don’t have a CCO?

Call 800-562-4620 to get help finding a provider.

Step 3: Make an appointment

You can make an appointment with your provider as soon as you pick one.

Tell your provider about your OHP, CCO and any other health coverage you have. Have your ID card ready when you call.

Bring a list of questions to ask your provider. Be ready to talk about your family’s health history, and any prescriptions, vitamins or other medicines you take.

Your provider may give you a prescription or instructions to follow later. If you don’t understand, ask questions. Your provider is there to help.

Need a ride?

Rides are free. If you need a ride to or from your appointment, call your CCO. Don't hae a CCO? Call the OHP ride service in your area

Need an interpreter?

Your OHP provider can help you get one. Tell your provider’s office or clinic what language is best for you. Let them know one or two days before your appointment. Still need help? Call 844-882-7889.

 

 

 

Learn more about the Oregon Health Plan

Your OHP welcome letter. If you have not already received your OHP welcome letter, it will be in your mailbox soon. Your welcome letter your Oregon Health ID card and information about your new health care benefits. Please know that if you are approved for the Oregon Health Plan, but have not received your ID card, you are still covered for services. Your provider can access your OHP record.

Learn more about your benefits. Your welcome letter will include information about your new OHP benefits and what services are covered.

Download the handbook. The Oregon Health Plan Handbook includes more information about OHP health care services, your rights and responsibilities as an OHP client, coordinated care, billing questions, and complaints. The handbook is available to download in English | Spanish | Russian | Vietnamese | Large print. If you would like a copy mailed to you, please call OHP Client Services at 800-273-0557 or 711 (TTY).

Questions? We want to make sure you have the information you need. OHP Client Questions has answers to the most frequently asked questions about the Oregon Health Plan. If you still have questions about your OHP coverage, please call us at 800-273-0557 or talk to your CCO.

Quick Start Guide

Use our guide to help you to use your OHP as quickly as possible.

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