Information for Individuals
Am I Eligible for an AC Unit?
This air conditioning program is not a general program for anyone who needs an AC unit. The supply of AC units is limited to people who are eligible to receive medical assistance through Oregon Health Authority (OHA), Oregon Department of Human Services (ODHS) or Medicare, or have received any of these services in the past 12 months.
Because the funding is limited, this first round of units are for Oregonians at risk for heat-related illness, including people who:
- Are 65 years of age or older; or
- Are a medically fragile child; or
- Have a disability or medical condition that makes them vulnerable to heat events, like diabetes, heart disease, hypertension, obesity, or a respiratory disease; and
- Do not have cooling devices.
How Do I Apply to Get an Air Conditioner?
There is no direct application process. OHA is working with ODHS to identify people who meet the eligibility criteria. Those with the highest needs will be contacted when an air conditioner is available.
If you receive supports from the ODHS Office of Developmental Disabilities Services (ODDS) or
Office of Aging and People with Disabilities (APD), you will be notified if you are eligible, and an air conditioner is available.
OHP Members May Have Support Through Their CCO
Oregon Health Plan (OHP) members who are in enrolled in a coordinated care organization (CCO) and not getting supports from APD or ODDS can contact their
CCO Client Services number to ask about getting an AC unit under
flexible services. CCOs may also be prioritizing individuals and their supply may be limited.
To see more information about the program, view our
Frequently Asked Questions document.
- For complaints about the program, please email OHP.
- For questions about the program, call OHP Client Services at 800-273-0557.