Oregon Occupational Therapy Licensing Board
Complaint Process
Oregon
Revised Statute (ORS) 675.320 allows the Board to investigate any alleged
violation of ORS 675 and the rules in OAR 339.
The Board, after receiving a complaint:
1) Screens for jurisdiction, opens a
complaint file.
2) Sends a letter to the complainant
acknowledging receipt of the complaint.
3) Notifies the licensee of the
complaint.
4) Board investigates, interviews
complainant, licensee, and/or others needed.
5) Collects and reviews additional
information and/or documentation.
6) Considers the information and takes
one of the following actions. The process may take up to 90 days before the
Board takes action. Longer if the case is continued.
•
Dismisses the complaint
Board writes and sends letters to the
complainant and licensee explaining that the complaint was dismissed.
•
Dismisses with a letter of concern
Board writes and sends letter to the
complainant explaining that there was no public action taken. Board writes and
sends a letter to the licensee explaining that the complaint was dismissed, and
expressing the Board’s specific concerns.
•
Proposes discipline
The Board, in coordination with legal
counsel, drafts Notice of Intent to Impose Discipline and sends to the
licensee. If the licensee appeals the proposed discipline, the Board works with
legal counsel and Office of Administrative Hearings to schedule the hearing. If
no hearing is requested, the Board, in coordination with legal counsel, writes
a Final Order that explains specific violations and discipline and sends it to
the licensee. The Board notifies the
complainant that public action was taken. The Board posts final discipline on
the Licensee Look up and reports the information to the national Healthcare
Integrity Data Bank.1
•
Requests more information
Gathers
additional information and presents the new information at a future Board
meeting. The Board will then take one of the above-mentioned actions.
______________________________
1The Healthcare
Integrity & Protection Data Bank (HIPDB) is a national databank containing
discipline of health care providers from health and mental health fields. The
U.S. Department of Health and Human Services manages HIPDB. Federal law
requires reporting licensee discipline to the HIPDB. Access to the data is
restricted and not available to the public.