Consumer Information Center

We're Here to Help!

Need help understanding your utility bill or resolving a dispute with your electric, natural gas, water or telecommunication service provider? We can help. Submit your questions or complaint by email, or call Consumer Services at 503-378-6600 or 800-522-2404. Read below for additional information.

NOTE: email is the best way to contact our Consumer Services Team at: puc.consumer@puc.oregon.gov.

For in-person assistance from the Consumer Services Team, please make a reservation by calling 503-378-6600.