Celebrating more than 150 years of history, the work of the Oregon Public Utility Commission (PUC) impacts every household throughout the state. The PUC is responsible for rate regulation of Oregon's investor-owned electric utilities (Portland General Electric, Pacific Power, and Idaho Power), natural gas utilities (Avista, Cascade Natural, and NW Natural), telephone service providers (landline only), as well as select water companies. The PUC also enforces electric and natural gas safety standards and handles utility-related dispute resolution on behalf of Oregon residents. In the event of an emergency, the PUC is part of the Oregon Emergency Response System to coordinate and manage state resources.
To ensure Oregon utility customers have access to safe, reliable, and high quality utility services at just and reasonable rates. This is done through robust analysis and independent decision-making conducted in an open and fair process. The PUC is funded by assessment of the regulated public utilities. View the 2019-2021 Legislatively Adopted Budget
How the PUC Works for You
These rules and guidelines help the PUC to:
Ensure the safety, reliability, and quality of essential utility services
Scrutinize utility costs, risks and performance to ensure just and reasonable rates
Manage customer and community choices to ensure value for all customers
Encourage the community to be engaged and better informed on utility-related issues by participating in regular public meetings or submitting comments on topics of interest
How to Participate
The PUC recognizes the value of public participation in the utility regulatory process and encourages individuals to get involved. Review the Division 1 General Rules to better understand the process and requirements. Utility customers can submit a comment on any open docket or you can attend regularly scheduled public meetings. Select parties representing utility customer groups and other stakeholders can petition to intervene in an open docket. If you are legal counsel from outside of Oregon, please review the rule regarding appearance of attorneys Pro Hac Vice.
Meet the Commissioners
The Governor appoints three Commissioners for four-year terms to the PUC and designates one as Chair. Commissioners make all policy decisions, usually meeting twice a month to vote on items listed in the public meeting agendas. Learn more about each Commissioner.