Utility Service Complaints & Emergencies
If unable to resolve an issue with your utility service provider or you have a question, we can help.
*** Due to the COVID-19 situation, please email if unable to reach a member of our Consumer Services Team by phone.
Media & Public Records
Call 811 Before You Dig
for underground utility locate services at least two, and no more than 10 business days before you dig. If you have a complaint about this service, please submit your complaint online
Telephone Assistance Programs
Phone: 800-848-4442 or 503-373-7171
TTY: 800-648-3458 or 503-378-6962
Administrative Hearings Division