Contact Us

Oregon Public Utility Commission

201 High St. SE, Suite 100

Salem, OR 97301-3398

PO Box 1088

Salem, OR 97308-1088

Comments

Submit a public comment on an open docket before the Commission.

**Information included in your comment form or email is subject to being publicly posted information. The PUC does not accept attachments with public comments. **

Utility Service Complaints & Emergencies

If you can't resolve an issue with your utility provider or you have questions about your service, we're here to help!

Email: puc.consumer@puc.oregon.gov

Phone: 503-378-6600

Toll-free: 800-522-2404

* Please email if unable to reach a member of our Consumer Services Team by phone.

** To speak to a Consumer Services Representative in person, call 503-378-6600 to make an appointment.

If experiencing an emergency with your utility service, visit the PUC's Customer Information Center for details.

Media & Public Records

Media Contact

Public Information Officer -- 503-551-5290

Submit a public records request

Webmaster

Call 811 Before You Dig

Call 811 to request underground utility locate services at least two business days before you dig, but no more than 10 business days in advance. If you have a complaint about this service, please submit your complaint online.