Notifying your utility companies

Jurisdictions can create reference contacts for each of their utility companies using the Utilities contact type so that the utility company can more consistently be notified when an appropriate inspection is positively resulted.  For example, an electrical permit is submitted to reconnect power to a home and when the reconnect inspection is positively resulted, the inspector can email the inspection summary report to notify the local electric company.

1. From the Launchpad > open the Contacts page > click New.
   
2. Select Utilities for the Type.  Then enter the appropriate contact information, most importantly, the utility company's email address.  Go through steps 1 - 2 for each utility company that you need to notify.
   
   
   
3. Then back office staff can monitor the incoming permit applications for those that need swift communication to a utility company upon an approved inspection.
   
   
   
4. Open the record > navigate to the Contacts page > hover over Manage Contacts > click Look Up Contact.
   
   
   
5. Search for the appropriate utility company contact.
   
   
   
6. Checkmark the contact and click Select to add it to the record.
   
   
   
7. Now in the Oregon Inspector App, if the inspection was positively resulted, the inspector can generate the inspection summary report > then select the email option.
   
   
   
8. Locate and select the utility company contact on the record > click OK to send the report.
   
   Important note: the inspector must have their work email set up on their Apple device via the Apple Mail Application to be able to share this report.