Apply
Get medical, food, cash or child care assistance
Agency Home Page Feature Box 1
Agency Home Page Feature Box 2
Call
800-699-9075
(TTY 711)
Agency Home Page Feature Box 3
In person
Visit a
local office.
Some local Seniors and Disabilities Services and Area Agency on Aging offices also offer these benefits. Call 855-ORE-ADRC.
Manage account and update contact information
Update your contact information, view messages, report changes or reapply
Log in to ONE
Create account
With a ONE account you can:
- Check your application status
- View the message center
- Renew your benefits
- Report changes
- Manage appointments
- Upload requested documents
- Update contact, income and household information
Programs
You can apply at any time of year
Medical
The Oregon Health Plan (OHP) is Oregon's Medicaid program. Medical benefits may include long-term care services and help paying Medicare costs.
Food
Supplemental Nutrition Assistance Program (SNAP) benefits are used to buy food. Benefits are usually issued on an
Oregon EBT Card.
Cash
Temporary Assistance to Needy Families (TANF) provides cash benefits to low-income families and new parents at the end of pregnancy. Benefits are usually issued on an
Oregon EBT Card.
Temporary Assistance for Domestic Violence Survivors (TA-DVS) provides temporary cash benefits to families whose safety is at risk due to domestic violence.
Refugee cash assistance is available for newly arrived individuals with refugee status.
Child care
Employment Related Day Care (ERDC) helps working families pay for child care.
Resources
Rights and responsibilities
Scheduled maintenance
View the calendar to see when the ONE portal will be offline for scheduled improvements.
ONE Applicant Portal reports
ONE operations data reports
Eligibility backlog dashboard
Reports will be posted monthly, starting in May 2022
Our staff care
“For our Warm Springs clients, I have been told over and over again what a relief it was that during the lockdowns, when our office wasn't even open on the reservation, they did not have to try to figure out how they were going to get to Madras for a SNAP renewal, or drag a car full of kiddos down for a TANF intake or renewal. Being able complete the process for benefits over the phone, whether completing an intake or submitting documents via email, has truly been blessing for so many in our community."
~ Alex, Warm Springs
“I spoke with a person who wanted to confirm her eligibility for benefits. She had called the night before to submit some documentation. This was her first time using the ONE system and she was nervous. I checked her case and reassured her that we had all of the documentation we needed. She was happy that we were able to seamlessly serve her and said, 'Please give yourself 10 out of 10 stars, and the previous gentleman that I spoke with too. You both have gone above and beyond today. I was nervous about the new [ONE] system but you guys are going above my expectations. I feel safe calling in and talking with you about my personal information and the system is not as complicated as I thought.'"
~ Sara Jane, Hermiston ONE Customer Service Center
“I have received many calls from seniors and those with disabilities, crying because their local office was closed, not seeing anyone and told to call VEC. I was able to get them calmed down, reassured them that I would take care of them and if I couldn’t, I would find someone that could and I would call them back personally to let them know what was going on. When we got done they were very grateful and wanted to only speak with me from then on out. I LOVE this part of my job.”
~ Lori, Central Oregon