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Resources for Case Management Entities

General resources

Assessment tools

ONA (Oregon Needs Assessment)


ANA/CNA (Adult Needs Assessment and Child Needs Assessment for In-Home Supports)


SNAP (Support Needs Assessment Profile for Foster Care)


Supported Living Budget

Children's Extraordinary Needs Program

​​​Services coordinators can use this chart to help parents know what services they get through each waiver. Children can access services from the K Plan and one waiver at a time.

​​ODDS sent postal letters to families in May. The letters walked families through the launch of the CEN Program. These letters may be useful when you meet with families. Contact cenprogram@odhs.oregon.gov if you need other languages.

Letter to roughly 1,500 children who may be eligible


​Letter to 155 children selected


​Letter to children on waitlist

Case managers can use these tools to help children learn how to advocate for themse​lves when choosing and managing direct support professionals.

Parent provider trainings will take place in Summer 2024. Case management and provider agency staff are welcome to register. Dates and registration links can be found on the Children's Extraordinary Needs page.


DocuSign forms

Help and support documents


Exceptions resources

Workday training course 
Exceptions for In-Home Hours

This training consists of three modules:

  1. Partnering the ONA with the ISP and In-Home Hours Exception
  2. Exceptions for In-Home Hours: Staffing Ratios
  3. Exceptions for In-Home Hours: Hour Allocation

Find providers

Rever Grand

(Updated Dec. 3, 2024) Services coordinators and personal agents, please share the information in this letter with individuals who get services through Rever Grand.

English Spanish Arabic Chinese Simplified | Chinese Traditional | Japanese | Russian |SomaliVietnamese

Oregon Health Authority's notification to Rever Grand (updated Nov. 27, 2024) of the Determination of Credible Allegation of Fraud and Determination of Good Cause Not to Suspend Medicaid Payments.

Rules and policies

Training