Workday Learning Support

About Workday Learning

Workday Learning is the online learning management system used by ODOT. Partners must create a Workday Learning account in order to take state-offered training.

Partners are called Extended Enterprise Learners (EELearners) in Workday. This includes providers, contractors, volunteers, students and other non-state affiliates. State-offered training includes training for certification, continuing education, job requirements and more.

How to Access Workday

Access the Extended Enterprise Learner Resources webpage to:

Create an EELearner Workday account
Switch your affiliation so you can access learning within our agency
Reset your EELearner password

Link opens in new tab on the Department of Administrative Services website.

Get Support

Self-help Workday Learning Resources

Use the EELearner Login to Workday with Authentication resource article to help you access your account using multifactor authentication.

Use the Workday search bar to find what you need. Type a few keywords into the search bar at the top. Review the "Articles" section for related topics. You don't need to type the whole course name, Workday search works best with just a few keywords.

Access the Workday Learning Instructions for All Users webpage to learn how to:

Create an account
Reset your password
Enroll in learning
Drop enrollment
Review transcripts and completed certifications

Link opens in new tab on the Department of Administrative Services website.

Advanced Support

For questions about what training you need to take, contact your manager or program contact.

If you need additional support, contact your Affiliation Manager. If you don't know who your Affiliation Manager is or they are not available, contact ODOT Workday Learning Support at WorkdayLearningODOT@odot.oregon.gov.

Frequently Asked Questions

ODOT Employees and Contingent Workers

Contact ODOT Workday Support for password reset help.

External Learners/ODOT Partners and Customers

Use the Workday Learning instructions for all users webpage for help with the Extended Enterprise Learner (EEL) password reset self-serve process.

If the self-serve password reset does not work, contact the ODOT training unit you are working with for a password reset.

Email ODOT Construction Training

Email ODOT Engineering Training

Navigate to the Learning page in Workday and click on Add Self-Reported Training in the Learning History section.

Image of Learning History webpage menu items in Workday

ODOT Employees and Contingent Workers

iLearn course completions are located in LRN | My Learning and Training Completion Report in the Learning History section on the Learning page.

Image of Learning History menu items in Workday webpage

External Learners/ODOT Partners and Customers

If you downloaded your iLearn transcript, you will need to add relevant training as Self-Reported Training to your Workday Learner account.
If you did not download your transcript, you will need to complete an iLearn Transcript Request on the DAS Workday Learning support page.

DAS Workday Learning support page

If a content title has "RETIRED" at the end, that means that the content is no longer available and has been archived in the system. Content is most often RETIRED when it will no longer be offered.

All learners will get Workday Learning enrollment reminder emails and system notifications 30 days, 14 days, and 3 days before the learning event.

If a blended/classroom/virtual course does not have an upcoming offering (date and time) for enrollment, then it will not appear in learner search results.

If your training video is stuck on the loading screen or has loaded and keeps stopping and starting or stalling, this is an internet bandwidth issue.

Close down all other applications on your computer, including Teams and Outlook, and only have the browser window open with the training and try again. Restarting and refreshing your computer may also help.

Workday will log you out after 15 minutes, including when you are viewing training modules. This is a standard Workday function and cannot be changed. If you complete the training in the pop-up window that is still open, that training completion will still show on your Transcript.

You can try to avoid this by clicking or scrolling in the main browser window while completing the training in the pop-up window.

Click on the course Enroll button, and the system will send you an email with a payment link.
Click on the payment link to complete payment or forward it to the person who will.
Enter billing information and click on the Confirm Billing Information button. A screen to enter credit card information will pop up.
Fill in credit card information and click on the Pay button.

IMPORTANT

Whoever completes payment for the course will get an email receipt.
If you lose the original email with the payment link, you can find the same message and link in your Workday Notifications (bell icon in upper right).