Nearly 87% of Oregon’s 1 million OHP members are enrolled in CCOs. On July 9 the Oregon Health Authority announced its intent to award 15 organizations CCO contracts. Services under the new contracts will begin on Jan. 1, 2020. The new contracts are part of OHA’s next phase of health care transformation, known as "CCO 2.0."
More than 350,000 members will have choices to make about their CCO plans this fall. An estimated 71,000 are in Lane County. Between Oct. 16 and Nov. 17, members can pick a plan online, over the phone or in person with the help of an OHP-certified community partner.
Resources for OHP members:
- Call 877-647-0027, a special number set up to help OHP members.
- Go to OHP.Oregon.gov to find more information and local community partners who are trained to help support members during this transition.
Background
OHA heard from providers and members that keeping members with the providers they see now and not disrupting their care should be OHA’s main priority during this transition. OHP will suggest "matched" CCO plans for members based on the mental health and primary care providers they have seen in the past 24 months.
It is also important to OHA that members have the opportunity to make choices about which CCO will serve them when a choice is available in their area. Members do not have to keep their matched plans. Between Oct. 16 and Nov. 17, they can choose another plan online, over the phone or in person with the help of an OHP-certified community partner.
If members like their matched plan, they don’t have to do anything. They will be automatically enrolled in that plan. If members do not like the CCO plan they are enrolled in, they will have another opportunity to change their plan between Jan. 1 and March 31, 2020.
Resources for Media
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Media contact
Allyson Hagen
OHA External Relations
503-449-6457
allyson.hagen@dhsoha.state.or.us
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