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Oregon Health Authority

Oregon Medicaid Provider Portal

Free, Real-Time Oregon Health Plan (OHP) Information Online

The Oregon Medicaid Management Information System (MMIS) Provider Portal gives you free, real-time information about Oregon Health Plan (OHP) member eligibility, member coordinated care organization (CCO) enrollment, fee-for-service claim status, prior authorization status, and more. You can also submit individual claims, prior authorization and plan of care requests.

You will need to use Mozilla Firefox or Microsoft Edge to use the Provider Portal. These are the only compatible browsers.

 Log into the Provider Portal: Available 24 hours a day, 7 days a week
https://www.or-medicaid.gov >>Provider Services no longer provides fee-for-service (open card) eligibility or claim status over the phone. Please use the portal for these inquiries. This is to maintain the privacy and security of protected health information.

 Account Setup Guide >>

 How to Add Users >>

 Helpful Portal Guides >>

PIN, Password and Administrator Help

To setup Provider Portal access, you will need a PIN letter. New providers get a PIN letter within in 5 or 6 business days of enrolling with Oregon Health Authority (OHA).

If you need a new PIN letter, email the following information to team.provider-access@oha.oregon.gov: 

  • Your name
  • The NPI
  • The Mail To address on the account for the NPI. 

​​You will get an automated response; but a representative will reach out within 3 business days.​

Call Provider Services at 800-336-6016 or email us​. ​To help you, we will need:

  • Your NPI or MCD (DMAP) number and 
  • The username for your account. 

​If you are not yet locked out, click the blue “Password Reset” button on the login screen and follow the prompts. 

You only have to answer one of your security questions. The answer is case-sensitive.

You will then be asked to create a new password. The password: 
  • Cannot contain symbols (even though the system lists this as a requirement, does not recognize special characters at this time), 
  • Cannot be anything you’ve used in the past, 
  • Must have at least one capital letter and one numeric digit.
  • Must be at least eight characters or more.  
If you are having trouble resetting your password, please call 800-336-6016 (option 5) or email us. 
  • ​We will need your NPI or MCD and the username.
  • If you email us, please do so from the email tied to your usermame.

The site administrator manages the account and adds users. To change the site administrator on your account, your organization's Chief Financial Officer or Privacy and Security Officer needs to email us the following information:​

  • NPI
  • Medicaid ID #:
  • Previous site administrator's information:
    • First and last name 
    • Email address
    • Provider Portal username
    • Phone number
    • Date administrator left:
  • New administrator's phone number, email address and name 

Quick Links

Frequently asked questions

Troubleshooting tips

Still Need Help? 

If you still have questions about using the portal for basic status inquiries or other reasons, please contact us:

  • Call 800-336-6016 (option 5) or
  • Email us