Facility Administrators

​Enroll in OVERS

If you are new to OVERS, submit the following items to get an OVERS account so you can use the system.

1. OVERS Enrollment Form ​ (don’t forget to sign the form!)
   
   

2. OVERS Facility Administrator Acknowledgment of Responsibilities Agreement
   
   

3. Letter on letterhead from your supervisor granting you permission to access the records associated with your facility
    

4. Two pieces of ID.​
   

• ​​​​​​​​​​​​​​​One piece of ID must have the applicant's full name, photo, and address. (See the enrollment form for more information.)  

Submit the completed and signed enrollment and acknowledgment forms, letter from your supervisor, and two pieces of ID either by:

Email: CHS.OVERSaccess@oha.oregon.gov​

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Fax: 971-673-1201

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After you have submitted all of your documentation and your account is created, you will receive your welcome email from the Center for Health Statistics (CHS) which includes your username and information about the mandatory training. Your password will be provided AFTER your training is complete. 

To schedule your training session with the Vital Records Trainer, contact Partner Services. The training typically takes 45 minutes and is completed using MS Teams.

Please note, it may take several days to set up your OVERS account. Upon completing your training and receiving your password, you can start using OVERS.

If you ever find yourself needing help with OVERS, you can contact the OVERS Help Desk - Technical Support: 971-673-1190, press option 1, then option 4. 

The OVERS Help Desk is available to answer questions,

If you reach the voicemail, leave a detailed and clear message including your name, phone number, case ID, and issue that you are experiencing with OVERS, and we will return your call as soon as we can.