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FAQ and Training

HAN updates

The Oregon Health Authority has completed the request for proposal (RFP) process in search of a new health alert network (HAN) system. Everbridge was selected to provide the next generation HAN for the State of Oregon in accordance with our federal preparedness grants awarded to the State of Oregon Public Health Division.

The new system's implementation began on September 2015 and was completed in October 26 2015. 

HAN webinar training

Everbridge logoThe Everbridge update webinar focused on the following topics:

  • The Oregon HAN Transition
  • What Alerts Will Look Like
  • How to Respond to Alerts
  • Member Portal/Everbridge University
  • Q&A

Each webinar covered the same topics.

If you have questions, please email if you have any questions in the meantime, please feel free to email us at

HAN transition milestones and former webinar schedule

August 25, 2015 – Contract between Oregon Health Authority and Everbridge signed

September 1, 2015 – LPHA Update

September 1-16, 2015 – System configuration (Internal)

September 17, 2015 – HAN/HOSCAP Administrator Usergroup Webinar (local system administrators only)

September 29, 2015 (11:00-12:00) – Everbridge Update Webinar

October 8, 2015 – ECHO Summit Everbridge Update

October 22, 2015 – HAN/HOSCAP Administrator Usergroup Webinar (local system administrators only)

October 27, 2015 (11:00-12:00) – Everbridge update webinar

October 29, 2015 (10:00-11:00) - Everbridge update webinar


Here are answers to your frequently asked questions regarding the new HAN system, transitioning from the previous system and who to contact if you need further assistance.

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