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Renewing Your Oregon Health Plan (OHP) Coverage

We Will Send You a Letter When It's Time to Renew.

Renewing your OHP means making sure you still qualify for OHP. When it is time for you to renew, we will check to see if we have your updated information.

OHP renewals resume April 1, 2023. Members will receive a notice between April 2023 and January 2024. This is to see if you still qualify for OHP now that the COVID-19 Public Health Emergency is over. Learn more about OHP and the end of the COVID-19 Public Health Emergency.

We will send you ONE of the following letters.

The letter will say what you need to do to renew your OHP.

Make Sure You Can Get Your Renewal Letters:

Let us know if you move! 

Please tell us when your address changes. Visit the Report Changes page to learn ways to send an address change to OHP.

Use ONE to view your letters online.

You can view letters we send you in your Oregon Eligibility (ONE) account. Learn how to get started using ONE.

Ways to Send Information:

If your renewal letter says to send more information, you can:

If your letter says you need to have an interview, schedule one right away. To do this:

Need Help Renewing?

We have trained community partners who can help you renew your coverage in person. It’s free. Visit to find a community partner in your area.

You can also call ONE Customer Service at 800-699-9075 (for TTY call 711). 

If You Do Not Respond to Your Renewal Letter:

If OHP asks for a response and you do not respond to your renewal letter, we will send these letters. You can respond to these letters to renew your OHP. 

  • Reminders 60 days and 30 days before the "respond by" date on your renewal letter. 
  • A close notice 60 days before your benefits are scheduled to end. 
  • A notice when your OHP benefits end. Even if you get this notice, you still have 90 days to respond and renew your OHP. After that, you will need to apply for OHP if you want OHP coverage. 

If You Do Not Agree with a Renewal Decision:

If you think you were denied OHP by mistake, make sure OHP has your correct information on file. 

  • Call ONE Customer Service or your local ODHS office. They can update your information and see if you now qualify for OHP.
  • If OHP has your correct information but you think you should still qualify for OHP, ask OHP to review the decision. To do this, ask for a hearing. Learn more about your right to a hearing.



What to do when you get your renewal letter:

Need Help?

Find an OHP-certified community partner. Their help is free.

Visit a local Oregon Department of Human Services office.

Call ONE Customer Service at 1-800-699-9075 or 711 (TTY)

  • For ONE technical support, press option 2.

Open 7 a.m. to 6 p.m. Pacific Time, Monday through Friday

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