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Contact Youth

Youth at JWTP are not allowed to receive phone calls.

If you want to pass on important information to your youth, or get updates on how they are doing, call the camp counselor.

Youth are eligible to make a minimum of one phone call each week to people on their approved contacts list.

All phone numbers will be verified by OYA before the youth may call. Calls are free and are limited to about 10 minutes. 

JWTP youth may send letters, and they may receive letters, money, or stamps through the mail. 

Youth must buy stamps using money in their trust account. If they do not have enough money in their account to buy stamps, we will provide them with three stamps per week. 

OYA staff open and inspect all mail to make sure that it is appropriate and to look for items that are not allowed. This is to keep all youth and staff safe. 

To help us make sure mail gets to your child, please put their full legal name and Juvenile Justice Information System (JJIS) number, if you know it, on the envelope. 
The following types of mail are not allowed, and may be rejected: 
  • Mail that does not have a sending or return name and address. 
  • Gift cards. 
  • Mail with escape plans or plans to commit a crime or violate facility rules. 
  • Sexually explicit material. 
  • Contraband items, including but not limited to weapons, explosives, medications, electronic items, or photos with chemical substances on the back. 
  • Mail from other incarcerated people, including other youth at OYA facilities, unless the facility superintendent approves in advance. 
  • Mail to or from the youth’s victims, including through third parties, unless the facility superintendent approves in advance. 
  • Publications that are contraband or harmful to a youth’s reformation. 
  • Mail with attachments or enclosures that are glued, taped, or otherwise affixed to the envelope or its contents, such as stickers.
If your mail is rejected, we will notify you and your youth within five business days of when we reject it. The notification will include information about how to appeal.​ Read more about OYA's mail policy​.

Learn about the rules for sending packages to youth​.

​For more information about visiting youth at JWTP, read our Visiting Information page​.​

If you live far away and cannot come to the facility for visits, you can sign up for a video visit.
We use Microsoft Teams for video visits. Video visits must be scheduled in advance. Contact the camp counselor to set up a video visit.​