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Residential Programs

What are residential programs?

OYA has contracts with service providers for two types of community care: residential programs and proctor care. These programs are for youth on parole or probation.

  • Residential programs: Youth receive treatment and services in a residential community setting. Youth live temporarily outside their homes where they can be monitored by trained staff who provide safe, effective, evidence-based services. Most residential programs have school on site.
  • Proctor care: One to three youth live in a family home in the community. Proctor programs provide their proctor parents with training, monitoring, support, and coaching. Proctor parents and program staff provide services to youth. Some youth in proctor care go to school in the community and some go to school at the program.

How to Visit Youth

**COVID-19 Notice: The pandemic may affect visiting for the residential programs. For the latest information, please contact your youth's program.

Youth at all our residential programs are allowed to receive visits and have scheduled visits home. The times for visits vary for each program.

Visitors need to receive approval first. This is how the process usually works: 
  • Youth submit requests for visitors to the staff at their residential program and to their OYA juvenile parole/probation officer (JPPO). 
  • Staff from the program, the youth, their family, and their treatment team will meet together to decide on goals, a treatment plan, and who will be allowed to visit the youth. This plan also includes whether youth are allowed to have home visits.
To learn more about how to visit your youth, contact their residential program or their JPPO.

How to Contact Youth

Youth in OYA residential programs usually cannot have a cell phone or email access. 

However, they are able to make and receive phone calls and send and receive regular mail. Approved contacts can also call the program and make arrangements to speak with their youth.

To learn more about how to contact your youth, contact their program or their JPPO.

Youth Property

When a youth goes to a residential program or proctor home, we provide them with basic clothing, hygiene items, and other necessities. OYA staff work with residential program staff to make sure that our youth have all the items they need, including personal care items.

Youth are allowed to have some of their personal items from home, and families may provide their youth with additional items, if they wish. 

However, we highly recommend you do not give them items of significant value or personal importance. OYA is not responsible for youths’ personal items that go missing. Our programs may also have limits on how many personal items youth may have, due to limited storage space.

If you have questions about items for your youth, contact their program or their JPPO.

Residential Programs

The decision of where a youth is placed is made by their treatment team, in consultation with the youth and their family, and based on the youth's needs as well as where openings are available. Click below to view our list of residential programs to learn more about the program where your youth is placed.





Contact

OYA Community Resources

Staying Safe in Residential Programs

There are multiple ways to report abuse or file a complaint related to OYA or residential program staff. Visit our How to Report Abuse page to learn more.

Restraint and Seclusion

Learn what types of restraint and seclusion are appropriate in residential programs, what types are not OK, and how to get help if a staff member breaks the rules about restraint and seclusion.

Restraint and Seclusion | Sujeción y aislamiento (in English and Spanish | en inglés y español)


Residential Programs