Division:
Enterprise Information Services
The EIS Shared Services office manages a standardized process for soliciting and contracting for vendor-provided IT services, as well as a framework for vendor management. We ensure best practice IT purchasing and contract management by developing the state’s internal capacity for negotiation of IT modernization telecommunications projects.
Together with the teams that work on IT governance, project management and Quality Assurance, the Shared Services office will exercise policy and operational authority over projects prior to their solicitation and during implementation. The development of a vendor management strategy and establishment of a strategic sourcing group will enable vendor segmentation, evaluation of vendor performance, effective vendor management, risk management and increased vendor diversity—enabling the development of strategic vendor relationships.
By focusing on ensuring standardization, best practices, and an enterprise-wide focus in technology procurement, contract negotiation and oversight, the ESS will ensure alignment with project management principles and strategies.
Update November 2019: This program was
formerly known as Enterprise Shared Services.