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Developmental Disabilities Provider and Partner Resources

​​​Overview

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ODDS is committed to engaging with individuals, families, providers, and case management partners to gather feedback on policy and guidance proposals.

Policy and Guidance Feedback

ODDS is seeking feedback on the following proposed policies or worker guides. ODDS may include specific questions that will help guide our decision making however, we welcome all constructive feedback for improving our policies and guidance. ODDS will respond to comments and suggestions which will be posted with the final version of the policy or worker guide.

Everyone has a right to know about and use ODDS programs and services. ODDS provides free help. Some examples of the free help ODDS can provide are written materials in other languages, braille, large print, audio, or a format you prefer. If you need help or have questions, please email ​odds.engagement@odhsoha.oregon.gov or call at 503-945-5811. ODDS accepts calls from all forms of relay service. 

What happens to my feedback? 

When the proposal is finalized and published you can find ODDS responses to feedback along with the draft and final guidance on the Archive page

Policy/Worker Guide

Summary of the impact of the end of the COVID-19 Public Health Emergency on ODDS policies

Summary: This is a table that lists the policies enacted by ODDS in response to the COVID-19 pandemic. It describes what the policy will be after the end of the Public Health Emergency (PHE) and how providers and case management entities (CMEs) may be impacted.

Draft Transmittal and Table: Post-Public Health Emergency Policy

ODDS Questions:
1. With the understanding that the table is not meant to be a detailed set of instructions for unwinding COVID-19 policies, is there enough information for CMEs and providers to anticipate the effect of the end of the PHE?
2. Do you anticipate any problems with implementing the post-PHE policies?
3. How does this guidance directly or indirectly impact priority populations including: Tribal Nations; racial, ethnic, and culturally-based communities; women; individuals who identify as LGBTQIA2S+; people with disabilities; religious minorities; veterans; individuals with limited English proficiency; immigrants; or refugees?
4. What specific changes would you recommend to eliminate potential harm or disparities related to service equity?

Deadline: ODDS will be collecting feedback through December 12, 2022. Please send responses to this proposal to ODDS.Engagement@odhsoha.oregon.gov with "PHE Unwinding Policies" as the subject line.

Definition of Emergency Medical Care

Summary: While conducting quarterly trend analysis of Serious Incidents by type within the Centralized Abuse Management system, ODDS' Quality Management recommends changing the current definition of “Emergency Medical Care” in OAR 411-317-0000. Currently, the definition focuses on where an individual receives care, while the proposed definition focuses on why an individual is seeking care.

Draft Transmittal: Changing "Emergency Medical Care" Definition

ODDS Questions:
1. How would those receiving case management services be affected by the proposed definition?
2. Would the proposed definition result in more meaningful information within the Centralized Abuse Management system?
3. How will this impact a case management entities Incident Management trending?
4. Will this create new work for case management entities?
5. What is the impact on the workload for case management entities?
6. How does this guidance directly or indirectly impact priority populations including: Tribal Nations; racial, ethnic, and culturally-based communities; women; individuals who identify as LGBTQIA2S+; people with disabilities; religious minorities; veterans; individuals with limited English proficiency; immigrants; or refugees?
7. What specific changes would you recommend to eliminate potential harm or disparities related to service equity?

Deadline: ODDS will be collecting feedback through December 19, 2022. Please send responses to this proposal to ODDS.Engagement@odhsoha.oregon.gov with "Definition of Emergency Medical Care" as the subject line.

Archive

Interested in ODDS responses to previous draft proposals? Visit our archive page for a copy of the proposed guidance, ODDS's responses, and the final document.

Workgroups and Rule Advisory Committees

Visit this section to learn about opportunities to participarte in ODDS Workgroups and Advisory Committees.​

Information

ODDS Complaints Workgroups

ODDS is forming two workgroups to get input from individuals, family members, and case managers on the current process available for individuals to file complaints.

WORKGROUP 1 will focus on needed amendments to the complaint rule including the following concepts:

  • When must complaints be included in a required complaint log?
  • When may complaints be resolved by ISP teams and not be included in a complaint log?
  • What timeline should complaints be submitted/filed following date of incident?
  • What needs to be added to the Notice of Rights form (0948)?

WORKGROUP 2 will focus on ways to improving communication with families and individuals, including:

  • Improving the awareness of the complaints process.
  • Ways to break barriers that individuals and families face when wanting to voice their displeasure with services. Barriers may include differences in culture, language barriers, and an unease about filing a complaint.
  • Training case managers on the requirements to discuss hour increases/exceptions included on the Notice of Rights.
  • What changes to the website are recommended to make it more accessible?

Please consider signing up for one, or both workgroups.

WORKGROUP 1 will be on Tuesday, January 10, 2023, from 2:00 to 4:00 pm. Please sign up here: https://www.signupgenius.com/go/10C0949ADAD2AA7F4C34-odds

WORKGROUP 2 will be held on Monday, February 13, 2023, from 2:00 to 4:00 pm. Please sign up here:  https://www.signupgenius.com/go/10C0949ADAD2AA7F4C34-communicating

For both workgroups, 24-28 people (two people from each group listed below) representing the following are invited to participate:

  • Service Coordinators/Personal Agents
  • Supervisors
  • Program Managers from Counties and Brokerages
  • Families
  • Individuals
  • ODDS Providers

Personal Agents/Service Coordinators: If you know a person or family who may be interested in participating, please share this opportunity and help them sign up.

Please do not sign-up for multiple roles. Participants will be chosen at random from each category. While you may receive an email confirming you have signed up, this confirmation does not mean you have been selected to participate.

WORKGROUP 1 - Membership will be established on December 19, 2022. Notifications of virtual meeting and materials will be sent prior to the meeting. If accommodations to participate in the meeting are needed, please request accommodations by January 5, 2023.

WORKGROUP 2 - Membership will be established on January 30, 2023. Notifications of virtual meeting and materials will be sent prior to the meeting. If accommodations to participate in the meeting are needed, please request accommodations by February 8, 2023.

There is the potential of a third workgroup being needed. If this is the case, the date is set for Tuesday, February 28, 2023, from 1:00 to 3:00 pm and you may sign up here: https://www.signupgenius.com/go/10C0949ADAD2AA7F4C34-workgroup

Everyone has a right to know about and use ODDS programs and services. ODDS provides free help. Some examples of the free help ODDS can provide are sign language and spoken language interpreters, real-time captioning, written materials in other languages, braille, large print, audio, and other formats. If you need help or have questions, please email stacie.m.coleman@odhs.oregon.gov or call ODDS at (971) 707-2322. ODDS accepts calls from all forms of relay service.

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