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Agency Compliance Review (ACR)

The goal of the Agency Compliance Review (ACR) program is to educate and assist Oregon's Public Safety Agencies in understanding certification requirements for their employees.   By reviewing an agencies list of employees and identifying areas of non-compliance, the review will help ensure the agency understands the requirements for employees working in criminal justice certified roles.



Debbie Anderson


Compliance Review Process

Requesting a Compliance Review

About the ACR Form



 Related Documents and Forms




​Compliance Review process

Frequency of Review:  Annually

Agencies subject to review:  All agencies having employees certified in Police, Corrections, Parole and Probation, Regulatory, Telecommunications and Emergency Medical Dispatch.

Review Process

  1. ​DPSST will initiate the review by sending an F23 Notice of Agency Compliance Review (ACR) to the agency head.
  2. The agency head or designee will review and update the F23 and send it back to DPSST along with a list of active reserves and employees in certified roles.
    • an Excel or other electronic spreadsheet is preferable.
  3. DPSST will update the information received on the F23 and conduct a review against our records for each individual on the list to determine if that individual has the necessary training and certifications required for their position.
  4. Upon completion of the review, the ACR worksheet that will detail an discrepancies found will be sent back to the agency.  The next review will be scheduled for the next year.

Key Points

  • Upon the agency's request, DPSST will provide training and guidance for any discrepancies that might have been discovered..
  • As the goal is to educate and assist, DPSST's is committed to help agencies come into compliance. 
  • Agencies not responding to DPSST's request for information will be documented as "No Response" after 60 days from initial request and the next review will be scheduled for the next year.
  • Report of the current status of ACR's will be provided to Board during their quarterly meeting.
    • The ACR Board Report is informational only and will provide a high level overview of open, pending and completed reviews. 



​Requesting an Agency Compliance Review

Agencies can choose to request a Compliance Review at any time​.  This may be done as a result in change in leadership or when brining on new administrative staff to ensure records are current and there is an understanding of the basic processes and who to contact for questions.

To request a Compliance review, Complete the F23 Notice of Compliance Review and send to DPSST. 



​About the ACR Form

​The Form F23 Agency Compliance Review asks for information that is used by DPSST in order to ensure the various rules and standards are being upheld. Below is a brief overview of each section and why DPSST needs the information.

Notice Section

  • Contains Agency Name, the date notice of compliance review was sent, and when it's expected to be returned.


  • This section explains why the compliance reviews exists and what DPSST needs from the agency in order to conduct the review. 

Agency Information

  • Agency name, address, phone and fax are needed to confirm DPSST has current contact information.
  • Disciplines supported refers to the various public safety disciplines DPSST certifies.  An agency must be on record with DPSST for having individuals employed that meet the definition for Police Officer, Corrections Officer, Parole and Probation Officers, Regulatory Specialists, Telecommunicators and Emergency Medical Dispatchers found in OAR 259-008-0005 Definitions.  Individuals cannot become certified or maintain existing certifications in a discipline not recognized by DPSST as being part of the supported disciplines for their agency.

Agency Rank Structure

  • DPSST must have knowledge of an agencies leadership rank structure to be able to determine training requirements for individuals in supervisory and middle management roles as well as eligibility for Supervisory, Middle Management and Executive certificates.  Since each agency has differing rank structures, DPSST must refer to the Agency Rank Structure report found here http://www.oregon.gov/dpsst/cj/Documents/CJForms/F14-AgencyRanks.pdf to determine if a promotion or hire would require leadership training.
  • The rank structure report is also used to determine if an individual is eligible to apply for leadership certification.  (example:  If a Sergeant would like management certification, but, their agency's rank structure shows sergeants only at the supervisory level, they cannot apply for management certification.)   The definitions for Supervisory, Management and Executive Certification can be found in OAR 259-008-0005.

Agency Head

  • Also known as the Department Head in OAR 259-008-0005.  This is the chief of police, sheriff, superintendent or chief executive of a law enforcement unit or a public or private safety agency directly responsible for the administration of that unit or agency. 
  • DPSST must have current contact information for the department head to ensure proper communications.

Maintenance Contacts

  • These are individuals identified by the Agency Department Head who will receive quarterly notices of maintenance requirements for certified officers.  Having current maintenance contacts will ensure the agency is aware of any non-compliance issues related to the maintenance standards.

ACR Contact

  • This is a person or persons DPSST would contact regarding this ACR Review process for items such as clarifying questions or to provide any status updates.  If left blank, DPSST will work with the Department Head.


  • The department head signature is needed to affirm any changes made to the form and as and understanding of the information being sent to DPSST.