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Program Areas and Presentations


The state 9-1-1 Program strives to engage stakeholders at all levels early and often, and views this process as the most important ingredient for successful NextGeneration 9-1-1 project delivery.  The program continues to focus on increasing awareness and accountability through efficient and effective use of 9-1-1 program resources by promoting benefits of enterprise investment and planning while increasing partnership and effectiveness between the State 9-1-1 Program and all Oregon PSAP's.

PSAP Planning for Success! (Post-workshop Summary Report)

Oregon Transitional NG9-1-1 Quarterly Update (05/15/2018)​

Oregon Transitional NG9-1-1 Quarterly Update  (03/07/2018)

Oregon NG9-1-1 Governance Structure​​

Statewide PSAP Quarterly Update (09/12/2018)​

Statewide PSAP Quarterly Update (12/05/2018)​

​​Based upon input and direction provided by statewide stakeholders, national 9-1-1 organizations and the public safety vendor community, the State 9-1-1 Program continues to identify opportunities for the advancement and modernization of 9-1-1 technology.  Transitional NextGeneration 9-1-1 plans are currently being developed and will outline the approach for reaching short and long-term goals toward full NextGeneration 9-1-1 capability.

Next Generation 9-1-1
Next Generation 9-1-1 Overview
Oregon Transitional NG9-1-1 Strategy Overview
NG9-1-1 Transitional Approach​​​
NG911: The Essential Guide - Next Generation 9-1-1: The Essential Guide to Getting Started. 2013
NENA Transition Plan Considerations - NENA NG9-1-1 Transition Plan Considerations Information Document. November, 2013
NENA i3 Solution - Detailed Functional and Interface Standards for the NENA i3 Solution. September, 2016
NENA End State Assumptions - NENA NG9-1-1 “End-State” 11 Assumptions. September, 2016

FCC Task Force PSAP Architecture - FCC Task Force on Optimal PSAP Architecture Final Report. January, 2016
APCO Project 43 APCO Project 43 – Broadband Implications for the PSAP. January, 2017​​

Recommended_Best_Practices_for_Supplemental_Data.pdfRecommended_Best_Practices_for_Supplemental_Data.pdf - Guidance on the potential use by the nation's PSAP's of 9-1-1 location data provided outside of the traditional process used by wireless carriers.​

The 9-1-1 Program has completed the development of a functional PSAP Boundary GIS layer.  This was achieved through a process of utilizing best available GIS data, compiling that information, using best-practices for cleaning any topological gaps and/or overlaps along adjacent PSAP boundaries, and then working with all relevant Oregon 9-1-1 stakeholders to review and verify that the boundaries were an accurate representation of their call-taking area.

The PSAP Boundary layer will be continuously maintained by 9-1-1 Program staff and will be presently utilized to define the limits of GIS data maintenance by/for the various Oregon PSAPs.  At such a point that the appropriate Next Generation NENA i3 core service elements come online, the PSAP boundary will be provisioned by the Spatial Interface (SI) to the Emergency Call Routing Function (ECRF) and Location Validation Function (LVF) to enable spatial routing of incoming 9-1-1 calls. ​​

Map of Oregon PSAP Locations and Boundaries


Throughout 2016, a statewide managed service IP network was designed and implemented for the purpose of supporting secure interoperability between all Oregon PSAPs.   This network supports the delivery of 9-1-1 caller location information, delivery of GIS mapping updates, network time synchronization services and the transport of statistical reporting data associated with 9-1-1 calls.  This network also expands the potential for collaborative emergency data sharing between all PSAPs throughout Oregon.​​

Geographic Information Systems (GIS) and location accuracy are critical components for locating a 9-1-1 emergency caller quickly and efficiently. GIS data is used in all 9-1-1 Public Safety Answering Points (PSAPs) today for map displays, call routing and address verification. The 9-1-1 Program continues to partner with local, state and federal partners as well as industry leaders to develop, maintain and support quality GIS location data.

GIS Mapping Resources

In August 2016 several 9-1-1 centers in Northwest Oregon worked together and became the first in the state to ‘go live’ with Text to 9-1-1.  The 9-1-1 tax, managed by the Oregon Office of Emergency Management’s 9-1-1 program, paid for the Text to 9-1-1 web-based services.  Upon early successful testing and implementation, the state 9-1-1 program has also offered to pay for a web-based interim solution for any 9-1-1 center in the state that wishes to participate. 



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