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CIE Overview

What is Community Information Exchange (CIE)?

Community information exchange (CIE) is network of collaborative partners using a multidirectional technology platform to connect people to the services and supports they need.

  • Partners may include human and social service, healthcare, and other organizations.
  • Technology functions must include closed loop referrals, a shared resource directory, and informed consent.

To learn more about:

CIE Workgroup

The Community Information Exchange (CIE) Workgroup is a workgroup formed by the Health Information Technology Oversight Council (HITOC). The CIE Workgroup's role is to provide recommendations to HITOC and the Oregon Health Authority (OHA) on strategies to accelerate, support, and improve CIE across the state. Recommendations will inform HITOC's Health IT Strategic Plan for Oregon and OHA efforts. For more detail see the CIE Workgroup charter, which was approved at HITOC's October 2021 meeting.

The Workgroup is comprised of representatives from Oregon's diverse landscape of community, health care, and social service partners. For a list of members see the membership roster.

Monthly meetings will begin in early 2022 and will run through the end of the year. Visit the CIE Workgroup website for meeting schedules and materials. 

CIE in Oregon

CIE Webinar

On April 29, 2021 OHA held a webinar on CIE. We explored what CIE is and how it may be valuable. Community representatives from AllCare CCO, Project Access Now, Cascade Health Alliance, and Sky Lakes Medical Center shared their experiences using CIE, including successes and challenges. To learn more about the webinar see our slides and recording.

CIE Landscape

CIEs are developing rapidly throughout the state, sponsored by CCOs, health plans, and other organizations. Communities, CBOs, clinics, local public health departments (LPHAs), and non-profits are participating across Oregon with two prominent CIE vendors: Connect Oregon (powered by Unite Us) and findhelp (formerly Aunt Bertha).

OHA funded efforts by the HIT Commons to monitor the environment and convene stakeholders to align on future activities. Work included:


CIE can be used by interested CBOs, LPHAs, and Tribes to coordinate wraparound and social services support for COVID-19 isolation and quarantine. Joining a CIE is voluntary and not required under the COVID-19 Grants for Community Based Organizations. To learn more about this effort see our OHA CIE Flyer (Español).


Everyone has a right to know about and use Oregon Health Authority (OHA) programs and services. OHA provides free help. Some examples of the free help OHA can provide are:

  • CART (live captions)
  • Sign language and spoken language interpreters
  • Written materials in other languages
  • Braille
  • Large print
  • Audio and other formats

If you need help or have questions, please contact or (503) 373-7859. OHA will make every effort to provide services for requests on application and/or meeting materials.