What is Community Information Exchange (CIE)?
Community information exchange (CIE) is a network of healthcare and human/social service partners using a technology platform with functions such as a shared resource directory, “closed loop” referrals, reporting, social needs screening, and other features to electronically connect people to social services and supports.
To learn more about components of CIE see
SIREN’s Community Resource Referral Platforms: A Guide for Health Care Organizations.
On April 29 1:30-3:00pm we held a webinar on community information exchange (CIE). We explored what CIE is, how it may be valuable, and heard about successes and challenges faced. Representatives from AllCare CCO, Project Access Now, Cascade Health Alliance, and Sky Lakes Medical Center shared their experiences using CIE.
- Community-based organizations (CBOs), local public health authorities (LPHAs), and Tribes
- People who want to connect clients more easily to resources and are looking to make or receive referrals electronically.
CIE in Oregon
CIEs are developing rapidly throughout the state, sponsored by Medicaid coordinated care organizations (CCOs), health plans, and other organizations. Communities, community-based organizations (CBOs), clinics, local public health departments (LPHAs), and non-profits are participating across Oregon with two main CIE vendors:
Aunt Bertha and
Unite Us/Connect Oregon.
OHA has funded efforts by the
HIT Commons to monitor the environment and convene stakeholders to align on future activities. Work to date has included:
CIE for COVID
CIE can be used by interested CBOs, LPHAs, and Tribes to coordinate wraparound and social services support for COVID-19 isolation and quarantine. Joining a CIE is voluntary and not required under the
COVID-19 Grants for Community Based Organizations. To learn more about this effort see our OHA CIE Flyer.
OHA plans to hold an informational webinar where community stakeholders interested in CIE can learn more and gather additional feedback in the future. We’ll share more information about these events in upcoming newsletters and on this website.