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Help people receiving benefits

What partners can do now

You are critical partners and trusted messengers. Help us reach people receiving the following benefits where they are and in ways they prefer:

  • Oregon Health Plan
  • Long-term care services and supports
  • SNAP food benefits

In preparation for the end of the federal COVID-19 Public Health Emergency (PHE), partners can:

  1. Remind people receiving benefits to verify or update their contact information or report any changes:
    • Options for updating information are available here: oregon.gov/or-benefit-changes.
    • If you are an OHP-certified Community Partner or Coordinated Care Organization, you can help people verify or update their contact information.
  2. Encourage people receiving benefits to watch for and open mail from the state and respond to any requests for information quickly.

Toolkit available for preparing for federal COVID-19 emergency to end

The toolkit provides background information and outreach resources to support partners as they help people receiving medical and non-medical benefits prepare for possible changes when the federal COVID-19 Public Health Emergency (PHE) ends.

Full toolkitFlyersSocial Cards
English toolkit
Spanish toolkit
Arabic toolkit
Traditional Chinese toolkit
Simplified Chinese toolkit
Chuukese toolkit
Hmong toolkit
Korean toolkit
Marshallese toolkit
Portuguese toolkit
Russian toolkit
Somali toolkit
Vietnamese toolkit

How can we stay informed?

Register for our monthly partner webinar series to learn more about how the Oregon Health Authority (OHA) and the Oregon Department of Human Services (ODHS) are working together to prepare for the end of the national COVID-19 PHE with the goal of preserving benefits for individuals and families.

American Sign Language, live closed captioning, and real-time interpretation from English to Spanish will be available. Email Jon McDaid at Michael.J.McDaid@state.or.us at least 48 hours before each webinar if you need help or have questions.

Register today and access webinar materials

Webinar questions and answers

Date
Materials
Recording
Nov. 15, 2022
Nov. 15, 2022 recording
Oct. 18, 2022
Oct. 18, 2022 presentation Oct. 18, 2022 recording
Sept. 20, 2022
Sept. 20, 2022 presentation
Sept. 20, 2022 recording

Learn more about how Oregon is helping people maintain coverage after the PHE ends.