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COVID-19 Guidance for CCOs and Oregon Health Plan providers

 Resources to support self-care, work/life balance and resilience during COVID-19

The Oregon Helpers Wellness Initiative offers virtual peer support and free online wellness seminars for all frontline workers including medical and behavioral health providers, social workers, home caregivers, and more.

 Get OHA's Coronavirus Updates by text or email

 Get OHP provider updates by text or email

Resources for all Oregon providers

Visit OHA's COVID-19 for health care partners page for crisis care resources, testing guidance and data, clinical and infection control guidance for health care providers, labs, pharmacies and other health care partners.

Visit OHA's main COVID-19 page for updates about the current situation in Oregon and community resources.

Resources for Oregon Health Plan providers and CCOs

Operational and billing information for Oregon Health Plan (Medicaid) providers and coordinated care organizations. 

Please refer to the Oregon Medicaid COVID-19 Provider Guide for:

  • Current guidance regarding covered services, telemedicine, eligibiliity, prior authorization and billing instructions during the COVID-19 emergency
  • Links to previously-issued memos, related resources, pertinent Oregon Administrative Rules and federal guidance  

Provider Matters

This twice-monthly ebulletin contains a round-up of recent COVID-19 updates and resources. For older issues, visit the Provider Matters page.

Oregon WIC update: Tools for requesting medical formulas; Motivational interviewing for diabetes management; Health Evidence Review Commission seeks naturopathic physician for Value-based Benefits Subcommittee vacancy; Process change for calls to the Prior Authorization and Code Pairing Hotlines; Changes to fee-for-service provider revalidations; Provider resource updates; Recent rule revisions


Applies To
2/17/2022Hazard Pay and Cost of Living AdjustmentAdult foster homes
1/21/2022Fee-for-service coverage of federally supplied oral antiviral COVID-19 treatmentsPharmacies, Prescribing providers
1/21/2022Hospital payments for members experiencing barriers to dischargeCCOs
11/24/2021Clarification regarding flexibility to use private commercial transportation optionsNon-emergent medical transportation brokerages
9/22/2021Ensuring member access to monoclonal antibody (mAb) treatment CCOs
9/3/2021Oregon Health Plan coverage of pharmacist-administered monoclonal antibody treatment effective September 1, 2021CCOs
9/3/2021OHP coverage of pharmacist-administered monoclonal antibody treatment effective September 1, 2021Pharmacies
8/30/2021COVID Relief Temporary Rate Increase for State Fiscal Year 2021 - Reimbursement for T1020 and T2033AMH-licensed residential treatment providers
8/18/2021Final technical specifications for the COVID-19 vaccination Emergency Outcome Tracking (EOT) measureCCOs
4/22/2021Status of fee-for-service claims for COVID-19-related services delivered to CAWEM membersAll Providers
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Questions and answers

For Providers and CCOs

View Medicaid flexibilities during COVID-19 >>

Novel Coronavirus Coding - Updated 4/20/2022Codes
Oregon Medicaid COVID-19 Provider Guide - Updated 3/18/2022, see bookmarks for changesReference
Oregon Medicaid Coverage of COVID-19 Vaccine Administration - Updated 9/2/2021, see bookmarks for changesBilling
Reimbursement for COVID-19 Vaccine Administration under the Alternative Payment and Advanced Payment Care Model ProgramAlternate Payment Methodology, Billing
Reimbursement for COVID-19 Vaccine Administration for FQHC, RHC and IHCP ProvidersBilling
Fee-for-Service Provider Stability Payment ApplicationCOVID-19
Fee-for-Service Provider Stability Payment InstructionsCOVID-19
Provider Relief Fund Medicaid Distribution Tip SheetCOVID-19
Telemedicine-Telehealth Guidance for School-Based Health Services Providers.pdfReference

For Members

View COVID-19 information for OHP members >>

COVID-19 Home Tests for OHP and CWM Members
Getting care from home - OHP member fact sheet - Spanish.pdf
Getting care without leaving your home - OHP member fact sheet.pdf
Novel coronavirus COVID-19 - OHP member fact sheet
Novel coronavirus COVID-19 - OHP member fact sheet - Spanish.pdf
OHP and CWM Coverage of COVID-19 and Flu Vaccines
Preparing for Changes to OHP Coverage After the COVID-19 Emergency
(More Documents...)