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Youth at Rogue Valley Youth Correctional Facility may not receive phone calls. If you want to pass on important information to your child, or get updates on how they are doing, contact their case coordinator.

Youth may make free phone calls to people on their approved contacts list. The frequency and length of calls depends on their privilege level. Youth generally will make calls in the evenings or on weekends.

All calls, except to attorneys, are in the presence of staff members. Youth must speak only with the individual being called. If staff feel the call is inappropriate, they can end the call.

For more information, contact the case coordinator​.​

Youth may send letters, and they may receive letters, money, or stamps through the mail.

Youth must buy stamps using money in their trust account. If they do not have enough money in their account to buy stamps, we will provide them with three stamps per week.

Staff open and inspect all mail to make sure that it is appropriate and to look for items that are not allowed. This is to keep all youth and staff safe.

To help us make sure mail gets to your child, please put their full legal name and Juvenile Justice Information System (JJIS) number, if you know it, on the envelope. Please include a return address.

Please do not wrap gifts — this is for the safety of all our youth. You may put the gifts in unsealed decorated gift bags or boxes.

The following types of mail are not allowed, and may be rejected:

  • Mail with escape plans or plans to commit a crime or violate facility rules.
  • Sexually explicit material.
  • Contraband items, including but not limited to weapons, explosives, medications, electronic items, negotiable instruments (orders or promises to pay money), or photos with chemical substances on the back.
  • Mail from other incarcerated people, including other youth at OYA facilities, unless the facility superintendent approves in advance.
  • Mail to or from the youth's victims, including through third parties, unless the facility superintendent approves in advance.
  • Publications that are contraband or harmful to a youth's reformation.
  • Mail with attachments or enclosures that are glued, taped, or otherwise affixed to the envelope or its contents, such as stickers.
  • Mail that does not have a sending or return address.
  • Unauthorized business transactions, such as subscription promotions or credit card requests or applications.
If your mail is rejected, we will notify you and your youth within five business days of when we reject it. The notification will include information about how to appeal.​ Read more about OYA's mail policy​.

​For more information about visiting youth at Rogue Valley, read our Visiting Information page​.

If you live far away and cannot come to the facility for visits, you can sign up for a video visit.

We use Microsoft Teams for video visits. These visits must be approved by the youth's treatment team. 

Once you are approved to do video visits, they will need to be scheduled in advance through your youth’s living unit manager or case coordinator​.​