Contact Us

Oregon Public Utility Commission

201 High St. SE, Suite 100

Salem, OR 97301-3398

PO Box 1088

Salem, OR 97308-1088

Comments

Submit a public comment on an open docket before the Commission.

Utility Service Complaints & Emergencies

If unable to resolve an issue with your utility service provider or you have a question, we can help.

Email: puc.consumer@puc.oregon.gov

Phone: 503-378-6600

Toll-free: 800-522-2404

* Please email if unable to reach a member of our Consumer Services Team by phone.

** To speak to a Consumer Services Representative in person, call 503-378-6600 to make an appointment.

If experiencing an emergency with your utility service, visit the PUC's Customer Information Center for details.

Media & Public Records

Media Contact

Kandi Young, Public Information Officer, 503-551-5290

Submit a public records request

Webmaster

Call 811 Before You Dig

Call 811 for underground utility locate services at least two, and no more than 10 business days before you dig. If you have a complaint about this service, please submit your complaint online.

Telephone Assistance Programs

These telephone assistance programs benefit low-income and disabled Oregonians.

Email: puc.rspf@puc.oregon.gov

Phone: 800-848-4442 or 503-373-7171

TTY: 800-648-3458 or 503-378-6962

*For in-person assistance at the PUC office, please send an email or call to make an appointment.

Administrative Hearings Division

Email: puc.hearings@puc.oregon.gov

Phone: 503-378-6678

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