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Contact Us

Oregon Public Utility Commission

201 High St. SE, Suite 100
Salem, OR 97301-3398
PO Box 1088
Salem, OR 97308-1088


Submit a public comment on an open docket before the Commission.

**Any information provided in your comment form or comment email is subject to being publicly posted information. The Oregon Public Utility Commission does not accept attachments to public comment forms or emails. **

Utility Service Complaints & Emergencies

If unable to resolve an issue with your utility service provider or you have a question, we can help.
Phone:     503-378-6600
Toll-free:  800-522-2404
* Please email if unable to reach a member of our  Consumer Services Team by phone.

** To speak to a Consumer Services Representative in person, call 503-378-6600 to make an appointment.
If experiencing an emergency with your utility service, visit the PUC's Customer Information Center for details.

Media & Public Records 

Media Contact
Kandi Young, Public Information Officer, 503-551-5290

Call 811 Before You Dig

Call 811 for underground utility locate services at least two, and no more than 10 business days before you dig. If you have a complaint about this service, please submit your complaint online.

Telephone and High-Speed Internet Assistance Programs 

These telephone and high-speed internet assistance programs benefit low-income and disabled Oregonians.
Phone:  800-848-4442 

*For in-person assistance at the PUC office, please send an email or call to make an appointment.

Administrative Hearings Division 

Phone:  503-378-6678 



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