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Telephone & High-Speed Internet Assistance Programs

In 1987, the Oregon Legislature passed a law that all Oregonians have access to adequate and affordable telephone service. In 2019, the Oregon Legislature amended the law to include high-speed internet service.  The Oregon Public Utility Commission established four programs as a result. These programs are funded by a surcharge of $0.08 effective January 1, 2024, which is applied to the monthly bill of each subscriber who has telephone, cellular, or interconnected voice over internet protocol service with access to Oregon Relay (711).



Woman on cell phone outside
Oregon Lifeline

Provides discounted or free phone or high-speed internet service to qualifying low-income households

iPad and iPhone on a display
Telecommunication Devices Access Program (TDAP)

Loans communications equipment to those with a disability in hearing, vision, speech, mobility or cognition

Oregon Relay services, dial 711
Oregon Relay - Dial 711

Enables those with a hearing or speech disability to make and receive phone calls through relay operators

video conferencing, interpreting, conference
Communication Facilitator Services

Provides DeafBlind and Deaf or Hard of Hearing Oregonians with upper mobility disabilities with access to make and receive video and Video Relay Service calls