Skip to main content Homepage

OVERS Frequently Asked Questions

General questions regarding OVERS

Also, please see our  OVERS IT FAQ for questions regarding the hardware and software involved.

Frequently Asked Questions and Walkthroughs

All documents are in PDF format.

How do I enter the sex designation on a birth or death record?
Our Quick Reference guides for birth records and death records provide step-by-step instructions. (Added 04/2018)

How do I enter the date and time of death in a death record?
Funeral homes now have access to the Pronouncement page of a record in OVERS, where the date and time of death may be entered or edited. This walkthrough has more information. (added 01/07/2016)

How do I add a comment to a record in OVERS?
Each record has a link in the left hand column to add comments. Details on how can be found in this walkthrough. (added 10/21/2015)

Is OVERS compatible with Windows 10?
Yes, but the default browser bundled with it, Windows Edge, is not. Please see our tutorial on accessing OVERS with Windows 10 using Internet Explorer. (added 09/25/2015)

How should I submit multiple amendments to a record at one time?
Amendments can be bundled in OVERS so that you only need to sign once. This document walks you through the process with a birth record as an example. (added 09/25/2015)

How do I override a yellow edit rule in a record?
Please see this example of overriding an edit rule (updated 09/01/2016)

How do I report an infant's place of birth if they were born en route to the hospital, or under other unusual circumstances?
Walkthrough of updating the Place of Birth page within OVERS (added 12/09/2013)

Why are fingerprints used to sign records in the Oregon Vital Events Registration System (OVERS)?
Here is an overview of the reasons why fingerprints are used as signatures, as well as their security (added 04/11/2014)

How are my fingerprints secured within OVERS?
Description of biometric hashing process and its security features (added 12/09/2013)

In EDRS, how do I find the exact name of a licensed facility for the Place of Death page?
This resource provides up-to-date lists of licensed facilities in Oregon, which you can then search for within OVERS (added 04/2013)

When using OVERS, how do I enter special characters from other languages?
Instructions for using special characters in names (added 12/2008)

How do I submit an Amendment to a record using OVERS?
How to make an electronic amendment (updated 03/2013)

How do I send a Death Certificate to a Medical Certifier to complete in OVERS?
Instructions on requesting medical certification electronically (updated 04/2015)

How do I send a Death Certificate to a Medical Examiner to complete in OVERS?
Instructions to refer to a medical examiner (updated 04/2013)

OVERS is behaving unexpectedly. What can I do?
Try deleting your internet explorer cache (added 01/2013)

How do I add a Birth Attendant to OVERS?
Complete this form to add a birth attendant (added 10/2011)

Is there an easy way to access the OVERS website?
Create a shortcut on your computer's desktop (added 01/2013)
Call the OVERS Help Desk at 971-673-0279 weekdays for further assistance.

Your browser is out-of-date! It has known security flaws and may not display all features of this and other websites. Learn how