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Health Licensing Office
The Health Licensing Office is located at
1430 Tandem Ave. NE, Suite 180, Salem, OR 97301
Customer Service Information Line (503) 378-8667

Business Hours

Monday: 8 a.m. - 4:30 p.m.
Tuesday: 9 a.m. - 4:30 p.m.
Wednesday: 8 a.m. - 4:30 p.m.
Thursday: 8 a.m. - 4:30 p.m.
Friday: 8 a.m. - 4:30 p.m.

Email Inquiries

Customer Service

(503) 378-8667

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Best Time to Call Customer Service

Licensing and General Information: 503-378-8667 or email
Inspections/Consumer Complaint Hotline: 503-373-2024

Our busiest telephone volume days are Mondays and the first few and last few business days of each month. In addition, we experience increased volume from 9 a.m. to 11 a.m. and 2 p.m. to 4 p.m. each day. Calls are placed in queue and answered in the order received. If you place a call to us during these high volume periods, please be patient.

Staff Directory

Director's Office and Administrative Services Division

HLO Interim Director and Division ManagerBob Bothwell503-373-2097
Executive AssistantDerek Fultz503-373-1915
Business Process AnalystNathan Goldberg503-509-4784
Continuing Education and Improvement AnalystCallie Zink503-373-2088
Policy AnalystSamie Patnode503-373-1917
Policy AnalystAnne Thompson503-509-4775
Qualification AnalystExtended Leave
Qualification SpecialistVACANT503-373-0352
Qualification SpecialistCarrie Edwards503-373-1902
Board Specialist

Fiscal Division

HLO Interim Director and Division ManagerBob Bothwell503-373-2097
Accounting SpecialistKenny Turk503-373-1933

Licensing Division

Licensing Manager
Tina Russell503-373-1937
Licensing Qualification Specialist

​​​ ​
​•Athletic Trainers
​•Behavior Analysts
​•Certified Advanced Estheticians
•Denture Technologists
•Hearing Aid Specialists
•Music Therapists​​
•Polysomnographic Technologists
•Respiratory Therapists​
Adriane Perkins503-373-1989
Licensing Qualification Specialist

•Body Piercers (earlobe-only)​
•Body Piercers (standard)
•Body Piercers (specialty)
•Direct Entry Midwives​
•Genetic Counselors
•Nursing Home Administrators
•Residential Care Facility Administrators
•Sexual Offense Therapists and Interns
•Tattoo Artists
•Tattoo Conventions​

Kyle Bivens503-373-1740
Licensing Qualification Specialist

​•Art Therapists​
•Environmental Health Specialists
•Lactation Consultants
•Sign Language Interpreters​​
•Temporary Staffing Ag​ency Program​​
•Waste Water Specialists​​​​​

Austyn Hemelstrand503-373-1039
Licensing Qualification Specialist

​​•Sign Language Interpreters Board

Michael Brennan503-373-1986
Customer Service Representative
Jolene VanCleave503-934-5194
Customer Service Representative
Seth Hoy503-373-2049
Customer Service Representative
Mackinzey Landry503-373-1938
Customer Service Representative
Trisha Moul503-373-1976
Customer Service Representative
Imaging and Records Specialist
Connie Duncan503-378-6539
Cashiering / Qualifications Specialist

Regulatory Operations Division

Interim Regulatory Operations ManagerTrampus Schuck503-373-1950
Administrative Specialist / Public RecordsHeather Shepherd503-508-6021
Administrative Specialist Gina Fernandez503-373-1906
InvestigatorMichael Bui503-559-0046
InvestigatorSarah Hern971-283-0108
InvestigatorKelly Wahl503-586-9378
InvestigatorScott Edwards503-586-9792
InvestigatorDoreen Davis503-586-9302
InspectorEugene Ortiz503-385-5945
InspectorCristina Coen503-930-8044
InspectorJesse Read971-701-0086
InspectorTho Ninh503-508-6021