Oregon Health Plan (OHP) Housing Benefits

Are you planning to apply for HRSN housing benefits? Read this first.

Not all OHP members will qualify for HRSN housing benefits. Due to federal requirements, to qualify for HRSN housing benefits you must have specific health, living, and financial conditions. Read this overview to see if you might qualify.
HRSN housing benefits aren’t meant for emergencies. It takes time to approve and receive HRSN housing benefits. Times can vary by service and provider. If you’re facing imminent eviction, you should contact your regional Community Action Agency (CAA).
HRSN rent and utility assistance is a one-time benefit per household. If you or someone in your household has already received this benefit, you are not eligible for additional rent and utility assistance.

Helping Members Keep and Stay in their Homes

Housing benefits are a health-related social needs (HRSN) service. HRSN housing benefits are for OHP members with certain health conditions.

What Are HRSN Housing Benefits?

Help paying rent for up to six months. This includes late payments.
Help paying for utilities like gas, electric and water. This includes setup and late payments.
Up to six months of storage fees.
Tenancy support – help understanding your lease, speaking with your landlord and referrals to other services.
Home changes for safety – pest control, heavy duty cleaning, and installation of ramps, grab bars, and drawer pulls.
Home changes for health during extreme weather – air conditioners, heaters, air filters, mini fridges and portable power supplies.

Who Qualifies for HRSN Housing Benefits?

Each housing benefit has different requirements. They may include things like your income, your age or having a lease. But for all of them you must be an OHP member to qualify for HRSN housing benefits.

To qualify you must be at least one of the below:

Someone who is getting health care services for a complex health condition that is new or getting worse
Under age 6 (parents or guardians can apply on behalf of their children or dependents)
65 or older
A young adult with special health care needs (YSHCN)
Someone with a developmental or intellectual disability
Pregnant or someone who has given birth in the last 12 months
Someone who has experienced domestic violence in the last year
Someone who has had child welfare involvement in the past year

You also must:

Have rental housing
Have a household income that’s 30% or less of the average yearly income where you live. You can find the income information on the Department of Housing and Urban Development website.
Need support staying in your current housing
Have a lease or written rental agreement
Lack resources or support to prevent homelessness

To qualify for tenancy support, you must be at least one of the following:

Someone with a mental health or physical health condition, or substance use disorder that is chronic, worsening, disabling, or life threatening (you could be getting health care services, but you don’t have to be)
Under age 6 (parents or guardians can apply on behalf of their children or dependents)
65 or older
A young adult with special health care needs (YSHCN)
Someone with a developmental or intellectual disability
Pregnant or someone who has given birth in the last 12 months
Someone who has experienced abuse or neglect, including domestic violence and child welfare involvement
Someone who has difficulty with self-care and daily activities
Someone who uses the emergency room or crisis services often

You also must:

Have rental housing
Have a household income that’s 30% or less of the average yearly income where you live. You can find the income information on the Department of Housing and Urban Development website.
Need support staying in your current housing
Have a lease or written rental agreement
Lack resources or support to prevent homelessness

You must qualify for and be receiving HRSN help paying for rent.

To qualify you must meet all of these requirements:

Have housing or a place to safety use a device such as an air conditioner
Have a health condition that requires the home change
Be experiencing at least one of these life situations:

Leaving incarceration (jail, detention, etc.)
Leaving a mental health treatment or substance use treatment facility
In the Oregon child welfare system (foster care) now or in the past
Going from Medicaid-only benefits to qualifying for Medicaid plus Medicare
May lose your housing
Young adults with special health needs

How to Ask for HRSN Housing Benefits

HRSN housing benefits are not meant for housing emergencies, such as an imminent eviction notice. Wait times to receive HRSN housing benefits may be different for each coordinated care organization (CCO) and open card (fee-for-service) OHP.
If you’re applying for help paying rent, you need to have this paperwork ready:

Your Oregon Health Plan ID card
A lease or rental agreement
Proof of income for the past two months like pay stubs

Coordinated care organization (CCO) members:

Ask your CCO. You can call your CCO or use your CCO's HRSN housing request form. Make sure to submit the request to your CCO.

Advanced Health AllCare CCO Columbia Pacific CCO Eastern Oregon CCO Health Share of Oregon InterCommunity Health Network Jackson Care Connect PacificSource Trillium Community Health Plan Umpqua Health Alliance Yamhill Community Care

Open card (fee-for-service) members:

Fill out an HRSN Housing Request Form. Email the completed form to ORHRSN@acentra.com. Completing this form does not guarantee eligibility for HRSN housing benefits. You can also call 1-888-834-4304 or email ORHRSN@acentra.com.

If you speak a language other than English and Spanish: You can email hrsn.program@oha.oregon.gov or call 503-580-0295 (voice and text). We accept all relay calls.

For rent, utility and/or storage fee financial assistance, use this form. Download the form in your language:

English Español / Spanish >Русский / Russian Tiếng Việt / Vietnamese اللغة العربية / Arabic 繁體中文 / Traditional Chinese 简体中文 / Simplified Chinese Ukrainian

For changes to your home for health and safety, use this form. Download the form in your language:

English Español / Spanish Русский / Russian Tiếng Việt / Vietnamese اللغة العربية / Arabic 繁體中文 / Traditional Chinese 简体中文 / Simplified Chinese Ukrainian

Choose this form if you want to see if you qualify for: