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CCO Metrics Benchmark Selection Tool

Welcome

This tool is intended to help the Metrics and Scoring Committee set benchmarks and improvement targets for CCO incentive measures. The tool is available annually between July and October, when the Committee sets benchmarks and improvement targets. 

Accessibility: You can get data from this display in other languages, large print, braille, or a format you prefer. Email Metrics.Questions@odhsoha.oregon.gov. This dashboard is best viewed on a desktop or laptop computer and has not been designed for mobile viewing. If you are viewing on a mobile device, viewing may not be optimal.

Benchmark Selection Tool

This tool is now closed. It will reopen in July 2026.


Filters and Terminology

The baseline is the CCOs’ most current service rate. We use a CCO’s baseline to set goals for the following year.​ 2025 rates will not be available until June 2026. Without this data, we must make a decision on which baseline to use. 

If we assume no CCO will improve in 2025, select the 2024 rate. These are the final CCO service rates in measurement year 2024.

If we assume all CCOs will reach their improvement target in 2025, select the 2025 projected. These are the improvement targets CCOs must reach in 2025 to meet the measure. 
  • ​​​​​Not all CCOs had improvement targets in 2025, as they were close to reaching the 2025 benchmark. For these CCOs, we use their 2024 rate.

CCOs will likely fall somewhere in between these baseline options. The 2024 rate is a conversative estimate, while the 2025 projected is more optimistic.

​​To encourage ongoing improvement, CCOs can meet a measure by achieving either 1) the benchmark or 2) a CCO-specific improvement target.

Benchmarks are the same for all CCOs. This benchmark is meant to be an aspirational goal, generally at the 75th or 90th percentile of national performance. 

Improvement targets are milestones specific to each CCO, between their current performance (baseline) and the benchmark. Specifically, CCO-specific improvement targets are a 10 percent reduction in the gap between baseline and the benchmark.

In some cases, the gap between a CCO’s baseline and the benchmark may be so small that an improvement target would only require a very small change. To prevent this, a “floor” or minimum goal is included for each measure.​

We use the Minnesota Department of Health Quality Incentive Payment System method to calculate improvement targets, called the Minnesota method. With this method, CCOs must reduce the gap between their current service rate (baseline) and the benchmark by 10 percent (or one-tenth). 

For example, if the benchmark is 50% and a CCO’s baseline is 20%, then the CCO would need to improve by 3 percentage points (ppt).

Minnesota method: (50% - 20%) / 10 = 3% 

Improvement target: 20% + 3% = 23% 

If the Minnesota method is lower than the floor, then the floor would be applied. For example, if the Minnesota method was 1 ppt and the floor was 3 ppt, the CCO would need to improve by 3 ppt. ​

For this tool, we use the most current data available (measurement year 2024). Due to claims lag, 2025 CCO service rates will not be available until June 2026. Final 2026 improvement targets will be calculated using 2025 CCO service rates. As such, we can only show projected improvement targets.​

General Information

​[Date]: 2026 Benchmark Selection Tool published with 2024 rates. Updated and redesigned.

​​If you need additional data or analysis than what's presented in this dashboard, visit the Health Analytics Data Request page.  

You can also explore other dashboards​ produced by the Office of Health Analytics​