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Oregon Health Authority

CAREAssist

Announcements

New TPA Vendor for co-pay payments:  Effective January 1, 2025, CAREAssist has contracted with Pool Administrators, Inc (PAI) to process all co-pay bills for our clients.  Instead of sending bills to CAREAssist, bills should be directed to PAI at CAREAssist-PAI, 628 Hebron Ave. Suite 502 Glastonbury, CT  06033.  PAI also has the ability to accept electronic claims.  Contact them at (833) 233-5476.  Their fax number is (860) 266-2004.


Elevators at the Portland State Office Building require an employee badge to reach the CAREAssist office.  Due to this change, clients can be served in person by appointment only.  Please contact your CAREAssist caseworker directly or be connected by calling (971) 673-0144, Option 2


What's new:  There is now a CAREAssist Drop Box located in the lobby of the Portland State Office Building for those who need to drop off paperwork.  The box is checked several times each day.  The CAREAssist labeled drop box is located in an alcove to the left of the double doors and is across from the food vending machines.

CAREAssist is Oregon's AIDS Drug Assistance Program (ADAP)

The Oregon Health Authority, CAREAssist Program, is responsible for the administration of Oregon's AIDS Drug Assistance Program (ADAP).  CAREAssist provides access to life-saving medications used to treat Human Immunodeficiency Virus (HIV) and improve the overall health of people living with HIV who have limited resources or no health insurance coverage.

U=U Undetectable=Untransmittable

In addition, CAREAssist supports community partners with End HIV Oregon and HIV prevention efforts across the State. Oregonians with HIV are living longer, healthier lives with the help of HIV medications.  People who take daily HIV treatment, as prescribed, can maintain an undetectable viral load (meaning their HIV medications are working so well that there is an extremely low amount of virus in their blood). HIV positive people with an undetectable viral load have no risk of transmitting HIV to their sexual partners.  To find out more, visit: Undetectable = Untransmittable on the Oregon Health Authority, HIV Prevention website.



Need help remembering to take your medications?  Here are some options.


Need immediate prescription coverage?

The Rapid ART Bridge Program may be able to assist you while you are applying for CAREAssist.

Individuals who are not yet members of CAREAssist and need coverage for prescription medications related to their HIV care may be eligible for up to a 30-day supply through the Bridge Program. 

This program can also assist with medical visits and lab work necessary to determine appropriate HIV treatment regimens.

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