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Quality Improvement

Image: Plan, Do, Check, ActIncreasing the effectiveness and efficiency of the public health system infrastructure is critical to ensure the health and well-being of Oregonians. Quality improvement and performance management are principles and practices used to promote operational excellence and strengthen the public health system.

Quality improvement in public health is the use of a deliberate and defined process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health. It refers to a continuous and ongoing effort to achieve measurable improvements in the efficiency, effectiveness, performance, accountability, outcomes and other indicators of quality services or processes which achieve equity and improve the health of the community.

Source: Riley et al, “Defining Quality Improvement in Public Health”, JPHMP, 2010, 16(10), 5-7.



eLearning Modules Archived Webinars

Introduction to Quality Improvement
QI concepts, history, and application

START MODULE (approx. 20 minutes)

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PLAN, Part 1: August 31, 2011
- Powerpoint Presentation

PLAN, Part 2: September 28, 2011
- Powerpoint Presentation

DO: October 19, 2011, 1:30-3:30
- Powerpoint Presentation

CHECK & ACT: November 16, 2011
- Powerpoint Presentation

11x17 Poster (PDF)      8.5x11 Flyer (PDF)