Open Enrollment Communication

2025-26 Communication Schedule

The table below shows all the Open Enrollment communications OEBB plans to send members. It includes the name and description of the item. It also shows the data pull and mailing dates.

Open Enrollment Begins

What	Description	Data Pulled	Delivery Date
Email: Open Enrollment "What's New in 2025-26"	Email alerting all OEBB members to watch for their Open Enrollment packet in the mail, and highlighting important things to know for the upcoming Open Enrollment. Sent to all email addresses in MyOEBB member profiles (both personal and work) for benefits-eligible employees and early retirees.	July 8, 2025 (anyone benefits eligible as of Aug 1)	~ July 22, 2025
Postcard: Open Enrollment "Heads-Up" Postcard	Mailed through United States Postal Service (USPS) to all benefits-eligible employees and early retirees. The postcard asks them to watch their USPS mailbox for Open Enrollment materials.	July 8, 2025 (~ 6:00 am)	Postmarked date: ~July 24, 2025

OE Posters

What	Description	Data Pulled	Delivery Date
Open Enrollment Poster:	In English - One design, two different sizes In Español - Un diseño, dos tamaños diferentes	N/A	For on-demand self printing

OE Packet

What	Description	Data Pulled	Delivery Date
Envelope: #10	White mailing envelope with OEBB Benefit message on front.	N/A	N/A
Cover Letter:	Personalized letter to each benefits-eligible employee or Early Retiree (SPER) detailing the specific plans available to them.	July 8, 2025~ (6:00am)	Postmarked: ~Aug 4 - 6, 2025

OE Guide

What	Description	Data Pulled	Delivery Date
Open Enrollment Guide	Lists OEBB benefits and wellness plans, instructions, contact information, and definitions.	N/A	Posted online: July 15, 2025
Confirmation Email: Your benefit selections have been saved	This email will be sent to those members with an email address in the MyOEBB system confirming their enrollments have been recently saved. If records are saved multiple times, the member may receive multiple emails. Data pulled on weekends and holidays will be batched for the next business day.	Data pulled early in the morning, daily. throughout Open Enrollment to capture the records saved that day.	Emails sent each business day throughout Open Enrollment to members that have saved enrollments.
Confirmation Letter: Your benefit selections have been saved	Mailed USPS to those benefits-eligible employees and early retirees without a valid email in the MyOEBB system confirming their enrollments were successfully saved.	TBD	TBD
Post-OE Letter: Missing Enrollments	Mailed USPS to those benefits-eligible employees and early retirees missing an OEBB medical, dental, or vision election for the 2025-26 plan year. Note: Opt-out, Waive, and Decline are considered elections. This letter is only mailed to members who appear eligible for medical, dental or vision but have not indicated whether they want to enroll or not.	TBD	TBD