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Oregon Health Plan (OHP) Contact Information

Individuals and Families (TTY 711)

OHP members: We want to make sure you have the information you need. If you have an issue, concern, or complaint, please let us know. Learn more about sharing concerns or complaints.

  Email us 

 Call 1-800-273-0557

Talk to your CCO

To apply for OHP: 

  Call 800-699-9075 (open 7 a.m. to 6 p.m. Pacific Time, Monday through Friday). Find other ways to get help applying for OHP.

  Mailing address: PO Box 14015, Salem OR 97309

  Fax number: 503-378-5628

Fee-for-Service Providers - 800-336-6016

 Press 2 for medication prior authorizations or pharmacy claims

 Press 3 for questions about submitted non-pharmacy prior authorization requests

 Press 4 for code pairing and Prioritized List questions, including whether a specific pair requires prior authorization

 Press 5 for claims or Provider Portal help

 Press 6 for enrollment, revalidation or credentialing

For help billing for services provided to coordinated care organization (CCO) members, please contact the member's CCO.

Also see the Provider Contacts List for:

  • Other provider and member customer service numbers
  • Mailing addresses for fee-for-service claims, adjustments and provider appeals

Coordinated Care Organizations

 Contact your Account Representative, Innovator Agent or Encounter Data Liaison.

Additional Resources

Go to the Oregon Health Plan's Office Closures page to learn more about the resources available on state office closure days. You can also use the "Search" box below to search for the right number to call by topic or contact type.