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Onsite Wastewater Management Program

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Changes to Grants Pass office hours

​With an increasing number of applications for septic systems being submitted online and an increasing number of septic system records available on DEQ's website, DEQ is ending office hours in Grants Pass.

Those who need assistance in person can visit DEQ’s Medford office, which is open Monday to Friday from 8 a.m. to noon and 1 to 5 p.m. The office is at 221 W. Stewart Ave., Suite 201. The last day for service at the Grants Pass location at the Josephine County Planning Department will be July 26, 2018.  

Card payments available for the Onsite Program

 
You can now use your credit card to pay application fees for septic system permits, site evaluations, authorization notices, records requests or other onsite fees. This move is a further expansion of the onsite program’s online offerings. Over the last year, the program has made strides to make the application process more convenient. In the 10 counties where DEQ provides septic service, it allows applicants to submit and track their applications and receive their permits online.
 
The online system allows users to create an account to track their applications and to pay invoices online. If you’re not already familiar with the new system, check it out at: https://aca.oregon.accela.com/oregon/. DEQ offices also have public kiosks for those who don’t have internet access or who want help with the process.

​New site allows users to submit onsite applications online

A new online system allows those applying for septic system permits, site evaluations and authorization notices in the 10 counties where DEQ provides septic services to do so online instead of submitting a paper application in person or through the mail.
 
The new system allows users to create an account to track their application and to pay invoices online.
 
Each DEQ office will have a public kiosk for those who don’t have Internet access or who want help with the process. A help desk is available to anyone who has questions. It can be reached at oregonepermitting@oregon.gov or by calling 503-373-7396 or 1-800-442-7457.